Digital / Associate Digital Product Manager II

Federal Express Corporation; Collierville (TN); Hybrid; USD 60,000 - 132,000; Full time

Job summary

Federal Express Corporation is seeking an Associate Digital Product Manager II to own the delivery of discrete features from concept to launch. You will write user stories, gather user feedback, and collaborate with design, engineering, and operations to translate goals into requirements.

You’ll partner with analysts to track usage, support sprint planning and demos, and ensure documentation stays current. This role emphasizes data-driven decision making and cross-functional collaboration in a

Qualifications

• Bachelor's degree in Business, Economics, Computer Science, Engineering, or related field.
• 1-2 years of experience in product management, business analysis, or a related field.
• Demonstrated ability to manage stakeholder relationships, facilitate communication, and drive execution.
• Strong analytical skills with experience in data interpretation, market research, and business case analysis.
• Excellent verbal and written communication skills with experience preparing executive-level presentations.

Responsibilities

• Own the delivery of discrete features or enhancements from concept to launch.
• Write and maintain user stories and acceptance criteria with increasing independence.
• Gather feedback from users, internal stakeholders, and support teams to identify improvement opportunities.
• Partner with analysts to track product usage and inform decisions with real data.
• Help facilitate sprint planning, demos, and retrospectives.
• Ensure product documentation and status updates are clear, current, and accessible.
• Contribute to roadmap discussions and strategic planning with your team.

Skills

Product lifecycle experience

Defect management

Product support & operations

Cross-functional collaboration

Discovery & data-driven decisions

Education

Bachelor's degree in Business, Economics, Computer Science, Engineering, or related field

Job description

Preferred Qualifications

The Associate Digital Product Manager II begins to operate more independently, taking on ownership of smaller features, supporting prioritization decisions, and helping translate business goals into product requirements. You’ll deepen your skills in discovery, delivery, and data-driven decision-making, while partnering closely with design, engineering, and operations.

Essential Functions

• Own the delivery of discrete features or enhancements from concept to launch
• Write and maintain user stories and acceptance criteria with increasing independence
• Gather feedback from users, internal stakeholders, and support teams to identify improvement opportunities
• Partner with analysts to track product usage and inform decisions with real data
• Help facilitate sprint planning, demos, and retrospectives
• Ensure product documentation and status updates are clear, current, and accessible
• Contribute to roadmap discussions and strategic planning with your team

Location Details

This position is eligible for remote work and may be located anywhere within the United States excluding AK, HI and U.S. territories, however if you live within the 50 miles radius of a campus you will be required to work at a FedEx campus location several times per week.

Preferred Qualifications

• Digital Product & Lifecycle Experience: Proven experience supporting or collaborating within digital product teams across the full software development lifecycle (SDLC)
• Defect & Issue Management: Demonstrated track record in end-to-end defect management, including triaging, prioritizing, and driving resolution of software bugs alongside product managers and engineering teams.
• Product Support & Operations: Solid background in digital product support, bridging the gap between customer/user-reported issues and technical development backlogs.
• Cross-Functional Collaboration: Strong cross-functional alignment skills, with the ability to partner effectively with Product Management, QA/Testing, Engineering, Customer Support, and business stakeholders.

Minimum Education

Bachelor’s degree in Business, Economics, Computer Science, Engineering, or related field.

Minimum Experience

• 1-2 years of experience in product management, business analysis, or a related field.

Knowledge, Skills, And Abilities

• Demonstrated ability to manage stakeholder relationships, facilitate communication, and drive execution.
• Strong analytical skills with experience in data interpretation, market research, and business case analysis.
• Excellent verbal and written communication skills with experience preparing executive-level presentations.

Pay Transparency

• CO: $5,364.26/mo - $11,309.65/mo
• CA: $5,662.27/mo - $9,476.86/mo
• NJ: $5,662.27/mo - $9,059.63/mo
• ME, OH & VT: $5,662.27/mo - $9,834.48/mo
• MN: $5,662.27/mo - $10,817.92/mo
• IL & NV: $5,662.27/mo - $11,309.65/mo
• MD, NY, VA & WA: $5,662.27/mo - $11,801.37/mo
• MA: $5,960.29/mo - $11,801.37/mo
• RI: $6,556.32/mo - $10,817.92/mo
• CT: $6,556.32/mo - $11,309.65/mo
• DC & HI: $6,854.33/mo - $11,309.65/mo
• NYC: $6,854.33/mo - $11,801.37/mo

Pay

USA: $5,364.26/mo - $11,801.37/mo,

Additional Details

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)