Digital Asset Operations Specialist

Clear Channel Outdoor; San Antonio (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Clear Channel Outdoor Holdings, Inc. is seeking an Associate Digital Asset Operations Specialist in San Antonio, TX to support the lifecycle management of communications and technology equipment powering our nationwide digital display network.

You will coordinate asset provisioning, tracking, and logistics, maintain CMDB records, and work with engineering, operations, and field teams to ensure accurate data and on-time delivery.

Qualifications

• 1–3 years of experience in asset management, inventory management, logistics operations, service operations, customer support, administration, or related operational role.
• Experience maintaining accurate records within inventory, asset management, service management, CRM, ERP, CMDB, or other systems of record.
• Demonstrated ability to manage multiple priorities while meeting deadlines and maintaining a high degree of accuracy.
• Experience following documented procedures, workflows, or operational runbooks. Proven ability to work independently while coordinating activities across multiple teams and stakeholders.
• Strong organizational, written communication, and customer service skills.
• Experience working in a fast-paced environment where attention to detail and accountability are critical.
• Proficiency with Microsoft Office applications, particularly Excel, Outlook, and Teams.
• Experience with inventory management, ticketing, service management, or asset management platforms is preferred.
• Familiarity with communications, networking, or technology equipment is preferred but not required.

Responsibilities

• Receive and process requests for equipment supporting Clear Channel Outdoor's digital display network.
• Track assets through deployment, replacement, return, repair, and retirement.
• Coordinate equipment fulfillment activities to ensure assets are delivered accurately and on time.
• Maintain accurate records within asset management systems, CMDB platforms, inventory databases, and other operational systems of record.
• Manage shipping, receiving, and inventory control processes for communications and technology equipment.
• Receive returned equipment and coordinate inspection, disposition, recycling, repair, or vendor return activities.
• Coordinate RMAs with vendors and internal stakeholders.
• Maintain organized inventory storage areas and support periodic inventory audits and reconciliations.
• Ensure inventory availability supports operational and business requirements.
• Maintain accurate records within asset management, configuration management (CMDB), monitoring, and operational systems.
• Capture and validate asset and configuration information to ensure data accuracy and completeness.
• Execute established procedures and runbooks supporting asset provisioning and deployment activities.
• Identify and resolve data discrepancies within inventory and configuration management systems.
• Support process improvement efforts that enhance data quality and operational efficiency.
• Prepare communications and networking equipment for deployment using documented procedures.
• Perform basic equipment validation, firmware updates, and operational checks as required.
• Collaborate with engineering, field operations, and technology teams to support equipment readiness and operational continuity.
• Respond to operational requests with a strong sense of urgency while maintaining accuracy and attention to detail.
• You are highly organized and take pride in maintaining accurate records, inventory, and documentation.
• You are dependable and accountable, following through on commitments and ensuring work is completed accurately and on time.
• You understand that accurate asset, inventory, and configuration data are critical to operational success and take ownership of maintaining data integrity.
• You have strong attention to detail and consistently follow established procedures and runbooks. You communicate clearly and professionally with team members, vendors, and stakeholders across the organization.
• You enjoy collaborating with others to solve problems and deliver positive outcomes.
• You can effectively manage multiple priorities in a fast-paced environment while maintaining a high degree of accuracy.
• You are adaptable and willing to learn new technologies, tools, and processes as business needs evolve.
• You approach challenges with a service-oriented mindset and a commitment to operational excellence.

Skills

Asset lifecycle management

Inventory management

Logistics operations

Data accuracy

Attention to detail

Organizational skills

Communication

Collaboration

Education

Associate's or Bachelor’s degree in Business/IT/Supply Chain/Operations

Tools

CMDB platforms

Asset management systems

ERP

CRM

Excel

Outlook

Teams

Job description

Clear Channel Outdoor

Job Summary

Clear Channel Outdoor Holdings, Inc. is one of the world's largest out-of-home (OOH) advertising companies, having a diverse portfolio of over 450,000 print and digital advertising displays in 31 countries that reach millions of people every month. In the US, Clear Channel Outdoor operates in 44 of the top 50 media markets and features a fast-growing network of over 3,600 digital displays across roadside, transit and airport environments.

Clear Channel Outdoor is looking for an Associate Digital Asset Operations Specialist responsible for supporting the lifecycle management of communications and technology assets that power Clear Channel Outdoor's nationwide digital display network. This role manages inventory, equipment fulfillment, shipping and receiving, asset tracking, RMA coordination, and configuration management data accuracy. Working closely with engineering, operations, and field teams, this position helps ensure that the right equipment is available, accurately tracked, and delivered where and when it is needed. Responsibilities include following established processes, maintaining system records, coordinating logistics activities, and performing basic equipment preparation and validation activities. This is an entry-level individual contributor (IC) role that focuses on asset lifecycle management, inventory operations, logistics coordination, and operational data accuracy. You will play an important part in helping to mature and improve asset lifecycle management processes, inventory controls, and operational workflows as the organization continues to grow.

The Enterprise Platform Engineering team is responsible for designing and maintaining a scalable, secure, and resilient infrastructure across our corporate and regional offices, in addition to our roadside assets. We are committed to innovation, ensuring our teams have the technology they need to drive business success and keep CCO at the forefront of the out-of-home advertising industry.

What You'll Do

Asset Lifecycle Management

• Receive and process requests for communications and technology equipment supporting Clear Channel Outdoor's digital display network.
• Track assets throughout their lifecycle, including deployment, replacement, return, repair, and retirement.
• Coordinate equipment fulfillment activities to ensure assets are delivered accurately and on time.
• Maintain accurate records within asset management systems, CMDB platforms, inventory databases, and other operational systems of record.

Inventory & Logistics Operations

• Manage shipping, receiving, and inventory control processes for communications and technology equipment.
• Receive returned equipment and coordinate inspection, disposition, recycling, repair, or vendor return activities.
• Coordinate return merchandise authorization (RMA) processes with vendors and internal stakeholders.
• Maintain organized inventory storage areas and support periodic inventory audits and reconciliations.
• Ensure inventory availability supports operational and business requirements.

Asset & Data Management

• Maintain accurate records within asset management, configuration management (CMDB), monitoring, and operational systems.
• Capture and validate asset and configuration information to ensure data accuracy and completeness.
• Execute established procedures and runbooks supporting asset provisioning and deployment activities.
• Identify and resolve data discrepancies within inventory and configuration management systems.
• Support process improvement efforts that enhance data quality and operational efficiency.

Operational Support

• Prepare communications and networking equipment for deployment using documented procedures.
• Perform basic equipment validation, firmware updates, and operational checks as required.
• Collaborate with engineering, field operations, and technology teams to support equipment readiness and operational continuity.
• Respond to operational requests with a strong sense of urgency while maintaining accuracy and attention to detail.

Mindset & Approach

• You are highly organized and take pride in maintaining accurate records, inventory, and documentation.
• You are dependable and accountable, following through on commitments and ensuring work is completed accurately and on time.
• You understand that accurate asset, inventory, and configuration data are critical to operational success and take ownership of maintaining data integrity.
• You have strong attention to detail and consistently follow established procedures and runbooks. You communicate clearly and professionally with team members, vendors, and stakeholders across the organization.
• You enjoy collaborating with others to solve problems and deliver positive outcomes.
• You can effectively manage multiple priorities in a fast-paced environment while maintaining a high degree of accuracy.
• You are adaptable and willing to learn new technologies, tools, and processes as business needs evolve.
• You approach challenges with a service-oriented mindset and a commitment to operational excellence.

Work Experience

• 1-3 years of experience in asset management, inventory management, logistics operations, service operations, customer support, administration, or a related operational role.
• Experience maintaining accurate records within inventory, asset management, service management, CRM, ERP, CMDB, or other systems of record.
• Demonstrated ability to manage multiple priorities while meeting deadlines and maintaining a high degree of accuracy.
• Experience following documented procedures, workflows, or operational runbooks. Proven ability to work independently while coordinating activities across multiple teams and stakeholders.
• Strong organizational, written communication, and customer service skills.
• Experience working in a fast-paced environment where attention to detail and accountability are critical.
• Proficiency with Microsoft Office applications, particularly Excel, Outlook, and Teams.
• Experience with inventory management, ticketing, service management, or asset management platforms is preferred.
• Familiarity with communications, networking, or technology equipment is preferred but not required.

Education and Certifications

• Associate's degree or Bachelor's degree in Business, Information Technology, Supply Chain, Operations or a combination of training, education or military experience, Management, or a related field preferred.
• Equivalent professional experience will be considered in lieu of formal education.

Physical Requirements

• Ability to lift and move equipment weighing up to 30-50 pounds.
• Ability to work within inventory and storage areas as needed.
• Ability to package, receive, and inspect technology equipment.

Competencies

• Attention to Detail: Maintains accurate records and consistently produces high-quality work.
• Accountability: Takes ownership of responsibilities and follows through on commitments.
• Customer Focus: Delivers responsive and professional service to internal and external stakeholders.
• Process Discipline: Follows established procedures while helping identify opportunities for improvement.
• Organization & Planning: Effectively manages competing priorities, deadlines, and operational activities.
• Collaboration: Works effectively with team members, vendors, and business partners to achieve shared goals.
• Problem Solving: Identifies issues, researches solutions, and escalates appropriately when needed.
• Continuous Improvement: Seeks opportunities to improve efficiency, data quality, and operational effectiveness.

Location

San Antonio, TX: 4830 North Loop 1604 West, Suite 111, 78249

Position Type

Regular

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify.