Digital Adoption & Enablement Lead

Bank of America

Pennington (NJ)

On-site

USD 93,000 - 140,000

Full time

14 days+

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Job summary

Bank of America is seeking a high-impact leader to drive digital strategy and client adoption within Commercial Digital Strategy. You will enable sales teams, collaborate across product, technology, and operations, and translate data into actionable growth opportunities.

The role emphasizes delivering measurable adoption, activation, and utilization of digital capabilities, with a focus on Business Banking, Global Commercial Banking, and related client-facing groups.

Qualifications

5+ years in digital strategy, sales enablement, or related roles.
Experience driving adoption and measurable results.
Ability to translate data into actionable recommendations.
Strong written and verbal communication; ability to influence senior leaders.
Experience with financial services or banking digital platforms is a plus.

Responsibilities

Support delivery of software solutions and digital experience for clients.
Lead adoption campaigns and create scalable tools.
Collaborate with sales, product, technology, and operations teams.
Develop adoption metrics and performance reporting.
Independently lead multiple cross-functional initiatives.

Skills

Digital strategy

Sales enablement

Stakeholder management

Project management

Data analysis

Communication

Agile

Cross-functional collaboration

Education

High School Diploma / GED / Secondary School or equivalent

Tools

Salesforce

BA360

CashPro

DocuSign

GDX

Job description

The role emphasizes delivering measurable adoption, activation, and utilization of digital capabilities, with a focus on Business Banking, Global Commercial Banking, and related client-facing groups.

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