Digital Accessibility Program Lead

Jacksonville Sheriff's Office

Jacksonville (FL)

On-site

USD 90,000 - 105,000

Full time

8 days ago

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Job summary

Jacksonville Sheriff's Office is seeking a dedicated Accessibility Program Manager to lead enterprise-wide digital accessibility efforts. You will coordinate with IT, HR, Communications and legal teams to ensure WCAG 2.1 AA compliance and implement accessibility best practices across all platforms.

The role emphasizes collaboration with stakeholders, managing policies, training developers, and driving organizational culture around inclusion and accessibility standards.

Qualifications

Bachelor's degree required.
Eight+ years in technology compliance or related field.
Experience with compliance activities: audits, remediation, policy development.
Experience with outreach in law enforcement environments is a plus.

Responsibilities

Serve as the primary expert for EIRAC designation and related duties.
Maintain the Digital Accessibility Program Plan and policies in digital channels.
Generate regular compliance and accessibility remediation reports.
Coordinate with IT, Strategic Communications, HR, Facilities, Legal and Procurement to operationalize the program.
Coordinate with budget and procurement on accessibility documentation and exception requests.
Oversee website accessibility updates and training programs for developers and content creators.

Skills

Communication skills

Influence

Accessibility laws

Documentation

Multitasking

Education

Bachelor's degree

Tools

JAWS

Siteimprove

Job description

The role emphasizes collaboration with stakeholders, managing policies, training developers, and driving organizational culture around inclusion and accessibility standards.

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