Digital Accessibility Coordinator

South Piedmont Community College; Monroe (NC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid Time Off

Job summary

South Piedmont Community College seeks a full-time Digital Accessibility Coordinator to ensure digital content accessibility and compliance with ADA and WCAG standards. This role involves training faculty, conducting audits, and leading discussions to enhance usability.

Qualifications include a Master's degree and 2–3 years of relevant experience in accessibility standards, instructional design, and effective communication skills. The position offers a comprehensive benefits package.

Qualifications

• 2-3 years of experience applying accessibility standards such as WCAG 2.1.
• Practical experience with screen-readers and text-to-speech tools.
• Experience conducting accessibility audits using evaluation tools.

Responsibilities

• Coordinate institutional efforts to ensure digital content accessibility.
• Conduct accessibility audits and remediation guidance.
• Support instructional design and improve digital learning environments.

Skills

Accessibility standards knowledge (WCAG 2.1)

Instructional Design

Project Management

Collaboration

Education

Master's degree in Educational Technology or related field

Tools

Screen-readers

PDF remediation tools

Learning Management System (Canvas)

Job description

The Digital Accessibility Coordinator is a full-time, 12-month position located on the Old Charlotte Highway Campus in Monroe, NC. Under the direction of the Director of the Center for Learning and Teaching, the Digital Accessibility Coordinator coordinates institutional efforts to ensure that South Piedmont’s digital content, instructional materials, communications, and educational technologies are digitally accessible, inclusive, and aligned with WCAG 2.1 AA, ADA, and Section 508 standards.

This role provides direct consultation, facilitates training and professional development, and delivers actionable recommendations to faculty and staff to support best practices and ongoing adherence to digital accessibility requirements. The Coordinator conducts accessibility audits, guides the remediation of digital materials—including course components, PDFs, HTML content, and multimedia—and leads solution-focused discussions to address instructional challenges while improving the usability, accessibility, and overall quality of digital learning environments.

In addition to accessibility compliance, this role supports instructional design efforts across the institution, including course design and redesign, faculty consultation on pedagogy and learning technologies, and the development of professional learning resources. The Digital Accessibility Coordinator also oversees accessibility within the Canvas learning management system, including at the institutional, sub-account, and individual course levels. Working directly with instructors, the Coordinator identifies and implements necessary corrections to elevate accessibility standards and ensure full compliance.

Comprehensive Benefits Package to include health insurance with the NC State Health Plan for Teachers and State Employees, retirement benefits through the NC Retirement System, Paid Time Off, and a supplemental cafeteria plan.

Digital Accessibility Initiatives

• Ability to translate digital accessibility requirements into practical strategies.
• Maintain current knowledge of Americans with Disabilities Act Title II requirements and WCAG 2.1 Level AA digital accessibility standards.
• Coordinate institutional initiatives to ensure compliance with accessibility standards such as WCAG 2.1, Section 508, and Americans with Disabilities Act.
• Prioritize high-risk or high-impact digital accessibility issues and design and implement remediation strategies.
• Conduct accessibility audits of digital learning content, websites, documents, and educational technologies.
• Provide remediation guidance for instructional materials including PDFs, multimedia, presentations, and LMS content.
• Develop institutional guidelines and resources for accessible digital course design.
• Collaborate with IT, disability services, and compliance offices to address accessibility issues across instructional technologies.
• Apply project management and organizational skills to manage multiple initiatives simultaneously, meeting deadlines and maintaining clear documentation and communication.
• Monitor regulatory updates and recommend institutional improvements related to accessibility.

Instructional Design Support

• Support Instructional Designers and Subject Matter Experts (SMEs) on the design and development of accessible, learner-centered course content across modalities.
• Assist in course redesign projects that integrate accessibility, engagement, and quality standards.
• Provide guidance on effective use of learning technologies to support instructional design and digital accessibility goals.
• Collaborate with faculty to align course content with institutional quality standards, evidence-based instructional practices, and student-centered design principles.
• Evaluate digital learning tools and platforms for accessibility and instructional effectiveness.
• Provide guidance on accessible use of multimedia, captioning, document creation, and LMS tools.
• Support the adoption of technologies that enhance accessible and effective learning environments.

Training & Professional Development

• Design and facilitate workshops, webinars, and training programs on digital accessibility and course design.
• Develop self-paced learning modules and faculty resources related to accessibility and instructional design.
• Provide individualized coaching and consultations to faculty and staff.
• Promote institutional awareness of accessible teaching practices and inclusive course design.

Required Qualifications

• Master’s degree in Educational Technology, Instructional Design, Curriculum and Instruction, or a closely related field.
• 2-3 years of proven experience applying accessibility standards such as WCAG 2.1.
• Practical experience with screen-readers, text-to-speech tools, PDF remediation.
• Experience conducting accessibility audits using accessibility evaluation tools.
• Experience with content remediation in digital environments to include Microsoft files, emails, digital flyers and promotional materials, online courses.
• Experience with video capture and multimedia platforms (e.g., Panopto, Kaltura, Zoom, or similar technologies), with demonstrated knowledge of digital accessibility practices such as captioning, transcript creation, and accessible media design.
• Minimum 2–3 years of professional experience in instructional design, digital accessibility, or educational technology in higher education or a comparable learning environment.
• Experience designing courses within a Learning Management System, Canvas preferred.
• Strong knowledge of instructional design models (e.g., ADDIE Model or Backward Design).
• Experience providing faculty and staff consultation, training, or professional development sessions.
• Ability to design, deliver, and evaluate engaging professional development.
• Strong written and oral communication skills.
• Ability to collaborate across academic and administrative units.

Preferred Qualifications

• Certification or specialized training in digital accessibility, such as the Certified Professional in Accessibility Core Competencies (CPACC), Accessible Document Specialist (ADS), Web Accessibility Specialist (WAS), or comparable credentials.
• Experience applying course quality frameworks such as Quality Matters to evaluate and improve online courses, demonstrating ability to align quality rubrics with accessibility and usability standards.
• Knowledge of Universal Design for Learning (UDL) and its application in digital learning environments.
• Knowledge of inclusive pedagogy/andragogy and student-centered learning.

South Piedmont Community College provides equal employment opportunities to all applicants and employees based on job related criteria without reference to race, color, national origin, religion, gender, age, disability, genetic information, or any other legally protected classification. Applicants are requested to complete questions at the end of the online application process that are strictly voluntary. Answers to these questions will not be provided to the hiring manager, selection committee, or any other employees of South Piedmont other than the Human Resources Office. The Human Resources Office uses this information to maintain accurate confidential records on the composition of each applicant pool. If you require accommodation due to a disability in order to complete the application process, please make your request to the Human Resources Office.