Digital Accessibility Coordinator

NorthWest Arkansas Community College; Bentonville (AR); On-site; USD 41,000 - 45,000; Full time

Job summary

NorthWest Arkansas Community College (NWACC) is seeking a Digital Accessibility Coordinator to support ADA Title II and WCAG 2.1 AA compliance across digital academic content and instructional technologies. The role collaborates with faculty, instructional designers, and campus partners to embed accessibility into course design and delivery, and to foster accessible workflows in the LMS.

This 12-month, full-time position focuses on training and remediation, providing faculty support to ensure

Qualifications

• Bachelor’s degree in Web & Digital Accessibility, Educational Technology, Instructional Design, or related field (or equivalent experience).
• 1–2 years of experience supporting digital content design, delivery, or learning technologies.
• Demonstrated experience applying accessibility best practices (e.g., accessible documents, captions, Canvas/LMS content).
• Familiarity with WCAG 2.1 AA, ADA Title II, and accessibility evaluation practices for documents and web/LMS content.

Responsibilities

• Support institutional compliance with ADA Title II, WCAG 2.1 Level AA, and related digital accessibility standards for academic content and instructional technologies.
• Collaborate with faculty, instructional designers, Digital Learning staff, and campus partners to design, review, revise, and remediate accessible course materials in Canvas and other learning platforms.
• Provide guidance and consultation on accessible instructional practices, including document structure, alternative text, readable tables, color contrast, keyboard navigation, captions, transcripts, and audio description.
• Assist with converting instructional materials into accessible formats, including Canvas pages, Word/PDF documents, slide decks, images, audio, video, and other student-facing course content.
• Develop and deliver training, workshops, resources, checklists, examples, and faculty-facing guidance to support sustainable accessibility practices and remediation workflows.
• Use accessibility tools, dashboards, reports, audits, and documentation processes to identify barriers, track remediation efforts, and inform training priorities.
• Collaborate with legal, compliance, disability resources, student services, information technology, academic leadership, and other stakeholders to promote equitable access to digital learning environments.
• Stay current on digital accessibility standards, instructional accessibility practices, and higher education compliance requirements.

Skills

WCAG 2.1 AA

Accessibility training

Communication skills

Digital accessibility knowledge

Education

Bachelor’s in Web & Digital Accessibility

Tools

Canvas LMS

Accessibility testing tools

Job description

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.

As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.

NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

The Digital Accessibility Coordinator is a 12-month, full-time position responsible for supporting institutional compliance with ADA Title II and WCAG 2.1 AA standards across digital academic content and instructional technologies. This role focuses on coordinating accessibility practices, assisting with digital content implementation, and providing faculty support to help ensure that students have equitable access to learning materials and activities. The Coordinator works with faculty, instructional designers, academic leadership, and campus partners to help embed accessibility into course design and delivery, support accessible workflows in the learning management system (LMS), and assist with training and remediation efforts.

Essential Duties:

• Support institutional compliance with ADA Title II, WCAG 2.1 Level AA, and related digital accessibility standards for academic content and instructional technologies

• Collaborate with faculty, instructional designers, Digital Learning staff, and campus partners to design, review, revise, and remediate accessible course materials in Canvas and other learning platforms

• Provide guidance and consultation on accessible instructional practices, including document structure, alternative text, readable tables, color contrast, keyboard navigation, captions, transcripts, and audio description

• Assist with converting instructional materials into accessible formats, including Canvas pages, Word/PDF documents, slide decks, images, audio, video, and other student-facing course content

• Develop and deliver training, workshops, resources, checklists, examples, and faculty-facing guidance to support sustainable accessibility practices and remediation workflows

• Use accessibility tools, dashboards, reports, audits, and documentation processes to identify barriers, track remediation efforts, and inform training priorities

• Collaborate with legal, compliance, disability resources, student services, information technology, academic leadership, and other stakeholders to promote equitable access to digital learning environments

• Stay current on digital accessibility standards, instructional accessibility practices, and higher education compliance requirements

• Additional duties may be assigned as necessary to support the goals and objectives of the department and college

Rate of pay $19.76 per hour *Higher compensation may be considered based on qualifications directly related to position.

Minimum Qualifications:

• Bachelor’s degree in Web & Digital Accessibility, Educational Technology, Instructional Design, or related field (or equivalent experience)

• 1–2 years of experience supporting digital content design, delivery, or learning technologies

• Demonstrated experience applying accessibility best practices (e.g., accessible documents, captions, Canvas/LMS content) in an educational or organizational setting.

• Familiarity with WCAG 2.1 AA, ADA Title II, and accessibility evaluation practices for documents and web/LMS content

Preferred Qualifications:

• Experience directly supporting digital accessibility in a higher education setting

• Experience teaching, training, or providing end-user support to adult learners (in person and/or remotely)

• Experience coordinating with third-party vendors or document remediation services.

• Relevant certification (preferred), such as IAAP CPACC or WAS

Knowledge, Skills, and Abilities:

• Working knowledge of digital accessibility principles and WCAG 2.1 Level AA standards as applied to instructional content

• Familiarity with ADA Title II requirements for higher education instructional materials and communications

• Knowledge of instructional design principles and accessible-by-design learning practices.

• Ability to review instructional content for accessibility barriers and recommend practical remediation strategies with guidance as needed

• Proficiency with learning management systems and common instructional content formats (HTML, Word, PDF, PowerPoint, video)

• Strong communication skills with the ability to explain complex accessibility concepts in clear, faculty-friendly language

• Ability to collaborate across academic and professional units while respecting faculty ownership of curriculum

• Strong organizational skills and ability to manage multiple support initiatives simultaneously

• Commitment to equity, inclusion, and continuous improvement in digital learning

Physical Demands/Work Environment:

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is:

Frequently:

• Manipulate items with fingers, including keyboarding

• Sitting

• Standing

• Walking

Constantly:

• Hearing

• Repetitive motion

• Talking

• Viewing computer screens

Environmental Conditions:

The following work environment characteristics described here are representative of those employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

NWACC is an Equal Opportunity Employer, please see our EEO policy.