Digital Accessibility Analyst II

Iowa State University - College of Design; North Carolina; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health & dental benefits

Retirement plans

Vacation & time off

Onsite childcare

Life insurance

Job summary

Iowa State University is seeking a Digital Accessibility Analyst II to lead campus-wide accessibility initiatives. You will guide the Digital Accessibility Community of Practice, collaborate with cross-functional teams, and develop training materials to embed accessibility in university digital services.

The role emphasizes stakeholder engagement, WCAG compliance, and effective communication to diverse audiences across campus.

Qualifications

• Strong communication skills for varied audiences.
• Knowledge of ADA Title II and WCAG 2.1 AA standards.
• CPACC certification preferred.
• Experience collaborating across large organizations.

Responsibilities

• Build partnerships to advance digital accessibility initiatives.
• Facilitate collaboration among technical professionals on accessibility.
• Provide updates to the community about accessibility efforts.
• Support accessibility training materials for technical and non-technical audiences.
• Manage communications and updates for campus-wide accessibility projects.

Skills

Communicating technical concepts

Stakeholder engagement

Cross-functional collaboration

Presentation skills

Education

CPACC certification

Higher education experience

Tools

WCAG 2.1 AA

Siteimprove

Anthology Ally

Job description

Position Title: Digital Accessibility Analyst II

Job Group: Professional & Scientific

Required Minimum Qualifications:

High school diploma or equivalent and 3 years of related experience

Job Description:

Information Technology Services (ITS) is currently accepting applications for a Digital Accessibility Analyst II (Systems Analyst II) position. ITS Digital Accessibility leads efforts to make course content, websites, apps, and other university digital media accessible. As part of this work, ITS Digital Accessibility guides cross-functional collaboration, engages stakeholders, and supports the adoption of institution-wide accessibility practices. You will lead the ISU Digital Accessibility Community of Practice comprising technical personnel from across campus who are embedding digital accessibility into our work as a university. You will engage key stakeholders in conversations on why digital accessibility is critical and how it is achieved on campus. You’ll share accessibility guidance suitable for institution-wide use with assistance from subject matter experts and cross-functional strategic partners. Together with the rest of the ITS Digital Accessibility team, you’ll support the use of accessibility tools, testing, compliance efforts, and vendor partnership to improve accessibility across university digital services. To be successful in this role, you should have strong oral communication, business writing, and presentation skills. You’ll be working with many different stakeholder groups, so your ability to guide and influence them is another important skill. Every university environment presents unique accessibility needs, and success in this role depends on the ability to listen carefully, build relationships with campus partners, and develop tailored solutions. Some key responsibilities include:

• Build and sustain partnerships with campus units to advance digital accessibility initiatives.
• Facilitate collaboration among technical professionals with accessibility responsibilities to share knowledge, resources, and best practices.
• Provide regular updates to community members on all things digital accessibility at Iowa State using online collaboration tools.
• Convert engagement into support for digital accessibility by sustaining partnerships with campus leaders and ensuring their voices are heard.
• Accept and prioritize requests for participation at meetings where an improved understanding of digital accessibility can help key groups better contribute to the university’s mission (i.e. workshops, conferences, retreats, executive meetings etc.).
• Support senior university leaders addressing accessibility issues by providing information, answers, and talking points about efforts in this space at Iowa State.
• Work with digital accessibility subject matter experts and learning and development professionals to create training materials for technical and non-technical audiences.
• Collaborate with communications professionals to craft campus-wide communication, such as the digital accessibility newsletter and major project updates.
• Update and maintain how-to articles addressing technical accessibility challenges within the university’s library of Knowledge Base Articles.
• Assist IT professionals effectively use cloud-based content quality tools such as Siteimprove and Anthology Ally to detect accessibility barriers.
• Provide technical expertise on accessibility standards, WCAG requirements, and enterprise accessibility solutions.

Preferred Qualifications:

• Experience communicating technical concepts in-person, virtually, and in writing to audiences of varying technical ability at different organizational levels.
• Knowledge of the ADA Title II Web and Mobile Apps Accessibility Rule, the WCAG 2.1 AA standard, and common tools and techniques used to meet these requirements.
• Be Certified Professional in Accessibility Core Competencies (CPACC) through the IAAP.
• Experience facilitating group collaboration using online tools.
• Understanding of change management in a large organization.
• Knowledge of learning, development, or course design.
• Experience working higher education.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Why Choose Iowa State University?

• Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

Appointment Type: Regular Number of Months Employed Per Year: 12 Month Work Period Time Type: Full time Pay Grade: PS809 Original Posting Date: October 23, 2026 Posting Close Date: October 29, 2026 Job Requisition Number: R20108

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. [phone], email [e-mail].

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications. Current employees (excluding temporary, student and graduate assistants) must apply through the Workday Internal Careers Hub. By focusing on the future and providing the best student experience possible, Iowa State University attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities. Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community. Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. [phone], email [e-mail].

Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [e-mail] or call [phone] or Toll-Free: [phone]. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or [phone].

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.