Dietetic Health Tech: Patient Meal Experience Advocate

U.S. Department of Veterans Affairs

Waco (TX)

On-site

USD 42,000 - 56,000

Part time

2 days ago

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Job summary

U.S. Department of Veterans Affairs Health Technician (Dietetic) at a VA Medical Center performs essential food service and administrative support to ensure Veterans receive accurate meals aligned with prescribed diets.

This Direct-Hire role emphasizes customer service, computer-assisted order processing, and collaboration with clinical nutrition staff. Working in Nutrition and Food Services, you will assist with meal preparation, tray assembly, and dietetic program tasks while following safety

Qualifications

1-year probationary period is required.
Education can substitute for experience at GS-05 per policy.
Combination of education and experience may qualify at GS-05.

Responsibilities

Provides professional and courteous customer service to Veterans, family members, nursing staff, and other healthcare personnel.
Receives and processes patient meal orders using computerized dietetics software and established procedures.
Conducts patient meal rounds to assess satisfaction and coordinate necessary corrections.
Serves as a liaison between Veterans, registered dietitians, nursing personnel, and food service staff regarding meal service needs.
Responds to inquiries concerning meal orders, late trays, missed meals, nourishments, and menu options.
Prepares and reviews meal tickets, menus, nourishment labels, and related documentation.
Coordinates menu changes, substitutions, and special dietary requests with supervisors and clinical staff.
Maintains records and supports nutrition communication center operations.