DIET CLERK

Froedtert Health; Wauwatosa (WI); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading healthcare organization is seeking a dedicated individual for an on-site role in meal service. The position involves providing direct customer service for patients, ensuring accurate and compliant meal orders, and requires strong interpersonal skills. Ideal candidates should have experience in food service or customer service and be knowledgeable about nutrition.

Benefits

Paid time off

Growth opportunities—Career Pathways

Tuition Assistance

Referral bonuses

Retirement plan - 403b

Medical, Dental, Vision, Life Insurance

Employee Assistance program

Qualifications

• Minimum of 1 year experience in healthcare food service or customer service.
• Knowledge of nutrition through relevant coursework or experience.

Responsibilities

• Provides direct one-on-one customer service for meal fulfillment.
• Ensures diet order accuracy and communicates with healthcare disciplines.

Skills

Interpersonal skills

Problem-solving skills

Education

High School Diploma or equivalent

Post-secondary education

Tools

Epic

Cbord

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:WAUWATOSA at our FROEDTERT BLUEMOUND REHAB HOSP facility.

This job is ON-SITE.

FTE: 0.3 (approximately 12 hours a week)

Shift: Shift 2 (may qualify for shift differential)

Job Summary:

Provides direct one-on-one customer service for meal fulfillment from patients, nurses, and other disciplines (providers, speech therapy, dietitians). Has in-depth understanding of diet and nutrient restrictions to ensure accurate and compliant meals, maintaining the integrity of diet orders. Facilitates communication between healthcare disciplines for diet order verification and uses problem-solving skills to resolve issues, ensuring diet order accuracy in computer systems (Epic and Cbord). Responsible for data analytics to ensure patient safety processes are met. The position requires meeting the needs of all five hospital entities without error to ensure meal order accuracy and fulfillment.

Experience Description:

A minimum of 1 year of experience in healthcare food service or customer service is required, including work with computer applications involving customer service, food service, or call centers. Knowledge of nutrition through coursework or experience is preferred.

Education Description:

High School Diploma or equivalent is required. Post-secondary education is preferred.

Special Skills Description:

Interpersonal skills necessary to interact courteously with patients, visitors, and staff.

Perks & Benefits at Froedtert Health:

Froedtert Health offers various perks & benefits, which may include:

• Paid time off
• Growth opportunities—Career Pathways, Tuition Assistance, CEU opportunities
• Academic partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Disability coverage, Workplace Clinics
• Additional programs: Employee Assistance, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, discounts on gym memberships, travel, and other benefits

The Froedtert & Medical College of Wisconsin regional health network is a partnership supporting patient care, research, and education, operating Wisconsin's only academic medical center and Level I Trauma center, engaged in clinical trials. Our network includes ten hospitals, nearly 2,000 physicians, and over 45 clinics, serving patients across the Midwest and beyond.

We are proud to be an Equal Opportunity Employer that values diversity. Protected veterans are encouraged to share their status at 262-439-1961. We maintain a drug-free workplace with pre-employment testing. For accommodations during the application process, contact us at 262-439-1961.