Diesel Truck Service Manager: Lead Operations & Growth

Tonys Truck ELectric; Newark (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Benefits/Perks

Careers Advancement Opportunities

Competitive Compensation

Job summary

Tonys Truck Electric in Newark, New Jersey, is seeking a Truck Shop Service Manager to lead our service team. The ideal candidate should possess excellent communication skills and substantial management experience, ensuring a positive environment and high customer satisfaction.

You will oversee service advisors and handle customer inquiries while managing documentation in our busy automotive service center. A strong background in automotive service and a commitment to mentoring staff are essential for this role.

Qualifications

• Successful completion of a pre-employment drug and background screening.
• At least 5 years of experience as a Truck Service Manager.
• Deep understanding of automotive technology and repair services.

Responsibilities

• Manage a team of truck service professionals to enhance morale and customer satisfaction.
• Ensure repairs and maintenance tasks are completed timely.
• Mentor employees on improving sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Skills

Communication skills

Customer relationship skills

Management experience

Service writing

Job description

Tonys Truck Electric in Newark, New Jersey, is seeking a Truck Shop Service Manager to lead our service team. The ideal candidate should possess excellent communication skills and substantial management experience, ensuring a positive environment and high customer satisfaction.

You will oversee service advisors and handle customer inquiries while managing documentation in our busy automotive service center. A strong background in automotive service and a commitment to mentoring staff are essential for this role.