Diesel Truck Parts as Counter - Growth & Training

PAP; Redmond (OR); On-site; USD 52,000 - 77,000; Full time

Benefits offered by this job

Competitive pay

401(k) & Roth 401(k)

Medical, Dental, Vision

Paid holidays

Training & advancement

Open-door policy

Drug-free workplace

Job summary

Pape’ Kenworth in Redmond, OR is seeking a Parts Sales Counterperson II to be the go-to parts expert for customers maintaining and repairing class 7 & 8 diesel trucks. You will identify needs, provide recommendations, and use product literature and systems to offer timely parts solutions.

The role emphasizes customer service, building lasting client relationships, and contributing to a supportive, growth-focused team environment with competitive compensation and strong benefits.

Qualifications

• 2-5 years of verifiable parts counter experience or applicable mechanical/service experience.
• Extensive knowledge of parts inventory.
• Ability to communicate effectively with customers by telephone and in person, in an effort to sell company parts and other services.
• Above-average computer and organizational skills.
• Familiarity with standard concepts, practices, and procedures; the experience and judgement to plan and accomplish goals to perform a variety of tasks.

Responsibilities

• Be the go-to parts expert for customers looking to maintain and repair their class 7 & 8 diesel trucks.
• Identify customer needs and provide recommendations using product literature, specialized software systems, and your growing knowledge of parts and diesel trucks to offer timely and accurate solutions.
• Translate technical details into actionable parts support to create lasting relationships with clients.
• Value customer service and become a reliable partner to clients; contribute to growth and success.

Skills

Parts counter experience

Mechanical/service experience

Customer communication

Computer skills

Inventory knowledge

Job description

Pape’ Kenworth in Redmond, OR is seeking a Parts Sales Counterperson II to be the go-to parts expert for customers maintaining and repairing class 7 & 8 diesel trucks. You will identify needs, provide recommendations, and use product literature and systems to offer timely parts solutions.

The role emphasizes customer service, building lasting client relationships, and contributing to a supportive, growth-focused team environment with competitive compensation and strong benefits.