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Description
GPP Database Link (https://cummins365.sharepoint.com/sites/CS38534/)
Completes troubleshooting, repairs, and rebuilds on engine products in a service workshop independently while coaching and developing less experienced technicians.
Key Responsibilities
- Applies documented procedures and policies to perform diagnostics and complex repairs.
- Performs preventative maintenance based on assessment of engine.
- Completes required documentation, such as work completed documents, timesheets, warranty claims, and quality forms, via handwritten or business system input screens.
- Completes training in line with skill and business requirements.
- Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
- Maintains work area and tools for cleanliness and proper operation.
- Adheres to and ensures adherence of more junior technicians to all relevant Health, Safety & Environmental policies, procedures, and legislation, reporting issues/incidents to their supervisor.
Responsibilities & Competencies
- Communicates effectively to convey understanding to different audiences.
- Builds strong customer relationships and delivers customer-centric solutions.
- Develops talent to meet career and organizational goals.
- Actively seeks growth and challenges through formal and informal channels.
- Models proactive health and safety behaviors and reports issues.
- Translates customer complaints into troubleshooting plans, uses specialized equipment, diagnoses components, and documents troubleshooting results.
- Uses electronic service tools to maintain and diagnose products, interpreting results to determine next steps.
- Interprets interactions of electrical and mechanical systems for diagnostics and repairs.
- Performs repairs and maintenance following guidelines, ensuring quality and minimizing costs.
- Creates and verifies service documentation, capturing data accurately.
- Obtains technical issue information, utilizes resources, and escalates issues appropriately.
- Values differences and diverse perspectives.
Education, Licenses, Certifications
- Apprentice Trained Engine Technician (Preferred)
- Vocational diploma from relevant technical institution
- Locally Valid Driving Permit (Preferred)
Experience & Qualifications
- Advanced knowledge and experience with engine products.
- Experience coaching junior technicians (preferred).
- CDL required; a 5-year motor vehicle report free of major violations.
- Subject to FMCSA drug and alcohol testing; passing a DOT physical required.
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Manufacturing
This job is active and not expired.