Diesel Parts Counter Specialist - Customer-Focused & Growth-Ready

JX Truck Center; Bloomington (IL); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Medical PPO/HDHP

FSA

HSA with company match

Dental Insurance

Vision Insurance

Paid Time Off

Holidays

Disability Insurance

Uniforms provided

Job summary

JX Enterprises, Inc. in Bloomington, IL is seeking a dedicated Parts Counter Representative to be the face of our company. You will accurately process parts orders, assist service technicians, and ensure timely availability of diesel parts for our customers.

The role emphasizes honoring commitments, providing excellent customer service, and staying current with diesel technology. Strong teamwork and the ability to work independently are highly valued.

Qualifications

• Customer service experience is required.
• Ability to identify common commodity parts and process parts orders accurately.
• Strong computer literacy and familiarity with inventory systems.

Responsibilities

• Process parts orders accurately and ensure parts availability.
• Collaborate with warehouse to manage inventory levels.
• Locate and secure parts from vendors for shop jobs.
• Keep customers informed on order status and backorders.
• Assist service technicians in acquiring parts.

Skills

Customer service

Technical skills

Independent worker

Computer skills

Education

High School or equivalent

Job description

JX Enterprises, Inc. in Bloomington, IL is seeking a dedicated Parts Counter Representative to be the face of our company. You will accurately process parts orders, assist service technicians, and ensure timely availability of diesel parts for our customers.

The role emphasizes honoring commitments, providing excellent customer service, and staying current with diesel technology. Strong teamwork and the ability to work independently are highly valued.