Diesel Mechanic/Service Technician

Idahoan Foods, LLC; Dickinson (ND); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their team. This role involves diagnosing, repairing, and maintaining equipment to ensure high-quality service and customer satisfaction. The ideal candidate will possess strong mechanical skills and a commitment to safety while working in a fast-paced environment. You'll have the opportunity to participate in company-sponsored training to enhance your skills and advance your career. If you're looking for a position where you can make a difference and grow professionally, this is the perfect opportunity for you.

Qualifications

• Must have excellent mechanical and customer service skills.
• Graduation from a diesel technology program is preferred.

Responsibilities

• Diagnose and repair equipment efficiently and safely.
• Maintain a clean work area and care for tools and equipment.
• Document repairs and communicate solutions to customer service.

Skills

Mechanical skills

Customer service skills

Strong computer skills

Oral and written communication skills

Organizational skills

Ability to use hand and pneumatic tools

Education

Graduation from related diesel technology program

Tools

Hand tools

Pneumatic tools

Job description

Dickinson Truck
11105 33rd St SW
Dickinson, ND 58601, USA

This individual will be responsible for the effective repair of equipment and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible.

Specific Duties Include:

1. Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
2. Document machine information and repairs completed on work order, including parts and fluids used.
3. Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
4. Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility.
5. Maintain technical and product knowledge on all equipment sold within the dealership’s area of responsibility.
6. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
7. Conduct self in the presence of customers and community so as to present a professional image of RDO Truck Centers.
8. Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
9. Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
10. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
11. Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

• Excellent mechanical skills
• Trade-specific tooling, including hand and pneumatic tools
• Strong computer skills
• Excellent customer service skills
• Ability to assemble and perform maintenance functions on equipment
• Strong oral and written communication skills
• Strong organizational skills
• Graduation from related diesel technology program preferred
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities