Diesel Mechanic/Service Technician

Socket.dev; De Queen (AR); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive Pay

401K with company match

Health Insurance

Paid Holiday and PTO

$1000 annual tool allowance

100% paid uniforms

Job summary

United Ag & Turf seeks a skilled technician to diagnose and repair John Deere equipment across our dealership network. You will mentor trainees and technicians, manage billable time, and ensure thorough documentation of all work orders and repairs.

The role requires handling tools and equipment, adhering to safety standards, and staying current with John Deere products. Strong teamwork and communication are essential to support multiple departments.

Qualifications

• High School Diploma, GED, or equivalent experience required; Associates degree preferred.
• Experience performing service repairs on John Deere equipment and technology.
• Ability to diagnose and repair mechanical, electrical and hydraulic systems on off-road/heavy equipment.
• Experience with basic computer functions; familiar with diagnostic tools to support service work.
• Experience working in a team environment and communicating effectively, both verbally and in writing.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology.
• Mentors Service Technician Trainees and Service Technicians.
• Accountable for billable time and assigned work orders.
• Documents diagnostics and repairs thoroughly and submits information on time.
• Participates in Service EDUCATE training for skill development.
• Operates and maintains vehicles, tools and equipment required for job responsibilities.
• Keeps a clean, safe, orderly work area and follows safety rules.

Skills

Diagnostics & repairs

Mentoring

Documentation

Tools & equipment

Teamwork

Communication

Safety compliance

Basic computer skills

John Deere knowledge

Education

High School Diploma / GED

Associates degree preferred

Tools

Service ADVISOR

Job description

Description

United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, Arkansas, and New Mexico. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.

Purpose

Independently performs complex diagnostics, service repairs and maintenance work on customer agricultural, compact construction, and turf equipment. May require some direction or guidance from the Service Manager, Service Advisor, or Shop Foreman.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Experience, Education, Skills and Knowledge

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associates degree preferred

Benefits:

• Competitive Pay
• 401K with company match
• Health Insurance
• Paid Holiday and Paid Time Off
• $1000 annual tool allowance
• 100% paid uniforms

*Under the American with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education and other job-related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if reasonable accommodation that does not create an undue hardship for the company is available.*

Requirements

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products