Diesel Mechanic/Service Technician

RDO Equipment Co.; Bismarck (ND); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the equipment industry seeks a Service Technician in Bismarck, North Dakota. The role includes diagnosing and repairing equipment, emphasizing quality work, safety, and customer service. Candidates should have strong mechanical skills, work authorization in the U.S., and a willingness to engage in ongoing training. This position offers a dynamic work environment focused on teamwork and professional growth.

Qualifications

• Candidates must have valid work authorization to work in the U.S. without sponsorship.
• Ability to assemble and perform maintenance functions on equipment.
• Participants should be proactive about training to advance their knowledge.

Responsibilities

• Diagnose, inspect, repair, and service equipment as assigned.
• Document machine repairs and maintain a clean work area.
• Maintain technical knowledge on all equipment sold.

Skills

Excellent mechanical skills

Strong computer skills

Excellent customer service skills

Strong oral and written communication skills

Strong organizational skills

Education

Graduation from related diesel technology program

Tools

Trade-specific tooling

Job description

Description

Sign-on Bonus available for qualified applicants.

This individual will be responsible for the effective repair of equipment and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible, with potential for overtime work as well.

Specific Duties Include:
* Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
* Document machine information and repairs completed on work order, including parts and fluids used.
* Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
* Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility
* Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
* Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
* Conduct self in the presence of customers and community so as to present a professional image of RDO Truck Centers.
* Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
* Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
* Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
* Excellent mechanical skills
* Trade-specific tooling, including hand and pneumatic tools
* Strong computer skills
* Excellent customer service skills
* Ability to assemble and perform maintenance functions on equipment
* Strong oral and written communication skills
* Strong organizational skills
* Graduation from related diesel technology program preferred
* Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.