Dialogue Education Program Coordinator

The University of Michigan; Ann Arbor (MI); On-site; USD 30,000 - 34,000; Full time

Job summary

University of Michigan is seeking an Administrative Project Coordinator to support the Program on Intergroup Relations (IGR), Dialogue Michigan (DM), and the Difficult Dialogues National Resource Center (DDNRC). You will provide meeting and event coordination, scheduling, logistics, and the preparation of printed materials and digital presentation files.

In addition, you will handle communications, write meeting notes and reports, contribute to newsletters, update the CRM, and assist with

Qualifications

• Associate degree or equivalent with 2+ years in admin or event management.
• Proficiency in Google Suite, Zoom, Salesforce, and other CRMs.
• Strong organizational and communication skills.

Responsibilities

• Coordinate workshop correspondence, partner intake requests (e.g., Qualtrics), registration tracking, calendar invites, and pre/post-event communications.
• Coordinate administrative aspects of coaching program including client intake requests, assignments, and coordination of payments for services
• Reserve campus spaces, arrange room/AV setups, order catering, and provide technical hosting support for virtual Zoom sessions.
• Prepare, assemble, and distribute physical and digital workshop materials, handouts, and branded items.
• Track basic program expenses, reconcile receipts, and support the Program Director with invoice processing.
• Support digital communications by writing and assembling the bi-monthly digital newsletter, updating website event calendars, and scheduling engaging social media content.
• Track participant engagement data in the program CRM and run basic engagement reports.
• Provide primary administrative, logistical, and promotional support for the May 2027 DDNRC National Conference, working in consultation with the Dialogue Michigan Program Director and the DDNRC Conference Committee.
• Assist the Conference Planning Committee with promotional strategy, visual design, venue logistics, and marketing campaigns to drive registration and participation.
• Collaborate with the DDNRC Communications Committee to draft and distribute the national newsletter, execute the member communication plan and engagement plan, and maintain an accurate organizational contact database.
• Work in alignment with the DDNRC Programming Committee to manage logistics, outreach, and execution of the marketing calendar for ongoing national programs and workshops.
• Provide administrative and communication support for IGR's Community of Scholars, a programmatic suite of offerings for U-M faculty and staff
• Assist in the procurement and preparation of materials such as office supplies and IGR handouts for these programmatic offerings
• Coordinate logistics such as room reservations, materials prep, catering/food coordination, participant emails, etc.

Skills

Administrative experience

Event coordination

CRM (Salesforce)

Education

Associate degree or equivalent

Tools

Google Suite

Zoom

Salesforce

Job description

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should describe your interest in the position and its mission, highlighting the skills, experience, and qualifications you would bring to the role.

Job Summary

This position supports three departments/organizations: The Program on Intergroup Relations (IGR), Dialogue Michigan (DM), and the Difficult Dialogues National Resource Center (DDNRC) U of M 501c3 affiliate. The administrative project coordinator will provide meeting and event coordination including scheduling, logistics, catering, and printed materials and digital presentation files, etc.; communications including written correspondence, meeting notes, various reports, marketing materials, etc. This position will also provide support for other administrative and project management duties as assigned.

Responsibilities*

Dialogue Michigan | Program Coordination and Communications | 32%

Program & Event Logistics

• Coordinate workshop correspondence, partner intake requests (e.g., Qualtrics), registration tracking, calendar invites, and pre/post-event communications.
• Coordinate administrative aspects of coaching program including client intake requests, assignments, and coordination of payments for services
• Reserve campus spaces, arrange room/AV setups, order catering, and provide technical hosting support for virtual Zoom sessions.
• Prepare, assemble, and distribute physical and digital workshop materials, handouts, and branded items.
• Track basic program expenses, reconcile receipts, and support the Program Director with invoice processing.
• Support digital communications by writing and assembling the bi-monthly digital newsletter, updating website event calendars, and scheduling engaging social media content.
• Track participant engagement data in the program CRM and run basic engagement reports.

Difficult Dialogues National Resource Center | 32%

• Provide primary administrative, logistical, and promotional support for the May 2027 DDNRC National Conference, working in consultation with the Dialogue Michigan Program Director and the DDNRC Conference Committee.
• Assist the Conference Planning Committee with promotional strategy, visual design, venue logistics, and marketing campaigns to drive registration and participation.
• Collaborate with the DDNRC Communications Committee to draft and distribute the national newsletter, execute the member communication plan and engagement plan, and maintain an accurate organizational contact database.
• Work in alignment with the DDNRC Programming Committee to manage logistics, outreach, and execution of the marketing calendar for ongoing national programs and workshops.

IGR | Strategic partnerships & capacity building | 36%

U-M partnerships

• Review partnership request form and schedule initial meetings with potential partners to find out more about their needs and alignment with IGR mission
• Coordinate logistics, as needed, for partnerships such as room reservations, materials prep, etc.
• Track partnership requests, progress, and updates in Salesforce in coordination with the Associate Director for Strategic Partnerships & Dissemination and the Senior Program Manager
• Participate as a member of the standing strategic partnerships committee

Community of Scholars

• Provide administrative and communication support for IGR's Community of Scholars, a programmatic suite of offerings for U-M faculty and staff
• Assist in the procurement and preparation of materials such as office supplies and IGR handouts for these programmatic offerings
• Coordinate logistics such as room reservations, materials prep, catering/food coordination, participant emails, etc.

Required Qualifications*

• Associate degree in business administration or related field and/or HS diploma and equivalent job experience
• 2+ years of progressive administrative or event management experience.
• Proficiency in Google Suite of applications, Zoom products, Salesforce, and other CRM platforms

Desired Qualifications*

Interest in and enthusiasm for the mission of intergroup relations, dialogue, and building inclusive and engaged communities.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Additional Information

This is an onsite, in person (not remote) role that will require scheduled evening and/or weekend event management.

Salary range: $22-$25/hour

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checksare performed in compliance with the Fair Credit Reporting Act.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.