Diagnostics Solutions Consultant

Zoetis; Georgia; On-site; USD 90,000 - 130,000; Full time

Job summary

Zoetis is seeking a Diagnostics Solutions Consultant to join our field-based sales team in the United States. You will sell diagnostic instruments, tests and services, build customer relationships, and manage a sales funnel within your territory.

Travel up to 60–70% and communicate the value proposition effectively. Key responsibilities include product demonstrations, driving to customer sites, documenting interactions in our system, and supporting billing and cross-functional teams to ensure

Qualifications

• Minimum of four years of demonstrated sales experience in medical/scientific/healthcare fields.
• Associate degree required; bachelor’s preferred, with science or business emphasis.

Responsibilities

• Develop and maintain understanding of Diagnostic products and services.
• Travel to customer offices; target 3-4 existing customers and 3-4 new opportunities per day.
• Document all customer interactions in the online system.
• Transport equipment to customer locations; set up and demonstrate solutions.
• Explain uses and benefits; secure purchase orders; provide ongoing support.
• Generate new business leads and assist with billing/collections; ensure timely customer service.

Skills

Sales ability

Customer relationship

Presentation skills

Time management

Education

Associate degree

Bachelor's degree preferred

Tools

CRM software

Driver's license

Job description

The Diagnostics Solutions Consultant (DSC) is a field-based, customer-facing member of our sales team accountable for selling Zoetis diagnostic instruments, tests, and associated products and services within an assigned U.S. sales territory. The DSC will also be accountable for building and maintaining customer relationships to maximize customer retention. The DSC will achieve budgeted sales quotas within targeted accounts in the assigned territory. The DSC will update and maintain sales funnel and customer profile data within the system. The DSC will collaborate with other Zoetis colleagues to achieve goals and support the Diagnostics business.

Anticipated travel: Within the assigned territory, as required (up to 60%-70%)

Language requirement: Must speak fluent English

Position Responsibilities

• Develop and maintain a thorough understanding of Diagnostic products and services.
• Travel to the offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day. Extensive driving is required, as well as periodic overnight travel (approximately 4-8 nights per month, depending on the territory).
• Provide detailed documentation of all customer and prospect interactions via the online system.
• Transport equipment to customer and prospective customer locations.
• Lift, set up, and demonstrate diagnostic solutions, equipment, and features.
• Clearly explain the uses and benefits of diagnostic products and services; answer questions; and effectively communicate the "value proposition."
• Secure purchase orders for diagnostic products and services.
• Provide ongoing customer support, including assisting customers in person, over the phone, and via email with product, technical, or service concerns; making periodic customer courtesy calls; keeping clients informed of new products and services, including possible updates to existing instrumentation; and interfacing as needed with sales, accounting, and technical staff to ensure customer questions and needs are addressed in a timely manner.
• Work cooperatively with the Diagnostic Technical Specials to ensure strong customer service and enhance utilization.
• Generate new business and new business leads, including placing instruments in competitors' accounts, academia, and research settings, and gathering referrals from existing customers.
• Support billing and collection efforts.
• Safely lift and move 60 lbs.

Education and Experience

• Minimum of four years of demonstrated sales experience or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
• Minimum of an associate's degree (bachelor's degree preferred), preferably with a science or business emphasis, or equivalent experience.

Technical Skills and Competencies

• Exemplifies early-adopter behaviors and demonstrates rapid learning ability.
• Absorbs and applies technical information and demonstrates skilled technical sales capabilities.
• Capably grows technical knowledge through relationships and creative solutions and enhances customer loyalty.
• Demonstrates expertise in veterinary terminology/science.
• Demonstrates skills selling capital equipment in physician and/or veterinary clinics.
• Skilled at making presentations, including financial presentations, at all levels. Demonstrates the ability to transport, set up, and demonstrate equipment quickly and effectively.
• Balances strategic and tactical business requirements.
• Demonstrates a superior understanding of current and possible future market trends, sales initiatives, and information affecting the business and organization.
• Knows the competition and its value messaging.
• Demonstrates an understanding of how strategies and tactics work in the marketplace.
• Demonstrates organizational, prioritization, and time-management skills.
• Demonstrates a strong ability to multitask and work independently.
• Possesses a valid driver's license, a clean driving record, and auto insurance.

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.