Diagnostics Automation & Informatics Engineer

Siemens Healthineers; New York (NY); On-site; USD 90,780 - 124,828; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid time off

Paid parking

Disability insurance

Job summary

Siemens Healthineers is seeking an Automation & Informatics Consultant to support its Automation and Informatics Middleware solutions at a MegaLab customer in New York. The role involves onsite system configuration, training, troubleshooting, and post-implementation activities.

You will work with healthcare IT environments, perform software upgrades, assist in planning installations, and ensure regulatory compliance.

Qualifications

• BS in Computing, Information Technology, Engineering, or related field.
• Experience in Healthcare IT, security, and data privacy.
• Proficiency with service test equipment and network applications.
• 5+ years as a medical technologist or field service engineer servicing diagnostic instruments.
• Valid driver’s license and ability to drive independently day and night.
• Physical ability to lift 50 lbs, walk, climb ladders, bend, twist, sit, squat, stand, reach high, and manipulate tools with good vision.

Responsibilities

• Support pre-installation and installation activities, including software installation, network setup, and application configuration.
• Conduct verification and acceptance testing, and deliver onsite and remote post-implementation support.
• Execute software upgrades and updates.
• Participate in planning activities for new installations, system expansions, and workflow design.
• Support customer-specific workflow configuration decisions and assist in meeting business objectives.
• Independently troubleshoot and resolve software malfunctions and LIS interface communication issues.
• Understand healthcare enterprise IT and security environments, and follow the Siemens Diagnostics escalation process.
• Provide training to laboratory personnel on system operation, workflow, and configuration.
• Participate in customer and internal meetings or conference calls.
• Adhere to Siemens Healthineers quality and regulatory policies.
• Respond positively to challenges with minimal assistance, seek guidance when needed, and adapt quickly to change.
• Operate physical and software hardware, including serial, RJ-45, Serial-to-USB converters, terminal servers, Office 365, SAP/ServiceNow, and various operating systems (Windows, Linux, etc.).

Skills

Healthcare IT

System configuration

LIS interfaces

Remote access

Security concepts

Windows/Linux

Education

Bachelor's degree in Computing/IT/Engineering

Tools

SAP/ServiceNow

Office 365

Windows 10/11

Windows Server

Red Hat Linux

PowerShell

Job description

Siemens Healthineers is seeking an Automation & Informatics Consultant to support its Automation and Informatics Middleware solutions at a MegaLab customer in New York. The role involves onsite system configuration, training, troubleshooting, and post-implementation activities.

You will work with healthcare IT environments, perform software upgrades, assist in planning installations, and ensure regulatory compliance.