Automation & Informatics Consultant - Diagnostics - Clifton, NJ

Siemens Healthineers; New York (NY); Vor Ort; USD 90.780 - 124.828; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

401(k)

Paid time off

Paid parking

Disability insurance

Zusammenfassung

Siemens Healthineers is seeking an Automation & Informatics Consultant to support its Automation and Informatics Middleware solutions at a MegaLab customer in New York. The role involves onsite system configuration, training, troubleshooting, and post-implementation activities.

You will work with healthcare IT environments, perform software upgrades, assist in planning installations, and ensure regulatory compliance.

Qualifikationen

• BS in Computing, Information Technology, Engineering, or related field.
• Experience in Healthcare IT, security, and data privacy.
• Proficiency with service test equipment and network applications.
• 5+ years as a medical technologist or field service engineer servicing diagnostic instruments.
• Valid driver’s license and ability to drive independently day and night.
• Physical ability to lift 50 lbs, walk, climb ladders, bend, twist, sit, squat, stand, reach high, and manipulate tools with good vision.

Aufgaben

• Support pre-installation and installation activities, including software installation, network setup, and application configuration.
• Conduct verification and acceptance testing, and deliver onsite and remote post-implementation support.
• Execute software upgrades and updates.
• Participate in planning activities for new installations, system expansions, and workflow design.
• Support customer-specific workflow configuration decisions and assist in meeting business objectives.
• Independently troubleshoot and resolve software malfunctions and LIS interface communication issues.
• Understand healthcare enterprise IT and security environments, and follow the Siemens Diagnostics escalation process.
• Provide training to laboratory personnel on system operation, workflow, and configuration.
• Participate in customer and internal meetings or conference calls.
• Adhere to Siemens Healthineers quality and regulatory policies.
• Respond positively to challenges with minimal assistance, seek guidance when needed, and adapt quickly to change.
• Operate physical and software hardware, including serial, RJ-45, Serial-to-USB converters, terminal servers, Office 365, SAP/ServiceNow, and various operating systems (Windows, Linux, etc.).

Kenntnisse

Healthcare IT

System configuration

LIS interfaces

Remote access

Security concepts

Windows/Linux

Ausbildung

Bachelor's degree in Computing/IT/Engineering

Tools

SAP/ServiceNow

Office 365

Windows 10/11

Windows Server

Red Hat Linux

PowerShell

Jobbeschreibung

We are seeking an Automation & Informatics Consultant to support Siemens Healthineers Automation and Informatics Middleware solutions at a MegaLab customer. The role involves onsite system configuration support, including pre‑installation, installation, training, troubleshooting, and post‑implementation activities.

Key Responsibilities

• Support pre‑installation and installation activities, including software installation, network setup, and application configuration.
• Conduct verification and acceptance testing, and deliver onsite and remote post‑implementation support.
• Execute software upgrades and updates.
• Participate in planning activities for new installations, system expansions, and workflow design.
• Support customer‑specific workflow configuration decisions and assist in meeting business objectives.
• Independently troubleshoot and resolve software malfunctions and LIS interface communication issues.
• Understand healthcare enterprise IT and security environments, and follow the Siemens Diagnostics escalation process.
• Provide training to laboratory personnel on system operation, workflow, and configuration.
• Participate in customer and internal meetings or conference calls.
• Adhere to Siemens Healthineers quality and regulatory policies.
• Respond positively to challenges with minimal assistance, seek guidance when needed, and adapt quickly to change.
• Operate physical and software hardware, including serial, RJ‑45, Serial‑to‑USB converters, terminal servers, Office 365, SAP/ServiceNow, and various operating systems (Windows, Linux, etc.).

Technical Skills

• Computer hardware: serial, RJ‑45, USB converters, terminal servers.
• Computer software: experience with application support, SAP/ServiceNow, Office 365.
• Operating systems & tools: Windows 10/11, Windows Server 2016‑2022, Red Hat Enterprise Linux 9.x, PowerShell, Bash, grep, awk, sed.
• Networking: Switch and router configuration, MAC, LAN/WAN, VLANs, routing, DNS, DHCP, proxy servers.
• Remote access: RDP, SSH, VNC, VPN.
• Security concepts: encryption, authentication, certificates, HIPAA, HITECH, firewalls, HTTPS.
• General skills: OSI/TCP‑IP knowledge, effective communication, problem‑solving, prioritization, composure under pressure, adaptability.
• Additional technical exposure: MySQL, Linux log analysis, TCP/IP, ARP, VPN, Wi‑reshark packet analysis.

Required Experience & Education

• BS in Computing, Information Technology, Engineering, or related field.
• Experience in Healthcare IT, security, and data privacy.
• Proficiency with service test equipment and network applications.
• 5+ years as a medical technologist or field service engineer servicing diagnostic instruments.
• Valid driver’s license and ability to drive independently day and night.
• Physical ability to lift 50 lbs, walk, climb ladders, bend, twist, sit, squat, stand, reach high, and manipulate tools with good vision.

Preferred Qualifications

• Certifications: A+, Network+, Security+, Linux+, Healthcare IT Technician (or ability to obtain within six months).
• Experience with cloud technologies (SaaS, DaaS, IaaS) and virtualization.
• Laboratory experience in MT or MLT settings or related healthcare training.

Base Pay and Benefits

Base pay range: $90,780 – $124,828. Benefits include medical, dental, vision, 401(k) retirement plan, life insurance, short‑term and long‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Vendor Credentialing Requirements

Position requires full access to client sites, including proof of valid identification, criminal background checks, drug screens, immunizations, and annual TB testing.

Equal Employment Opportunity Statement

Siemens Healthineers is an Equal Opportunity and Affinitive Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Applicants and employees are protected under Federal law from discrimination. Applicant are required to fill out the accommodations form if a reasonable accommodation is needed.