Diagnostic Technician

INTERNATIONAL AUTO SALES AND SERVICE; West Hartford (CT); On-site; USD 55,000 - 96,000; Full time

Benefits offered by this job

Top-Tier Pay

401(k) Matching

Health Insurance

Work-Life Balance

Stable Workflow

Job summary

International Auto Service & Sales in West Hartford, CT seeks a Lead Automotive Diagnostic Technician to own on‑floor diagnostics, overseeing complex electrical and mechanical issues across varied makes and models.

You will mentor technicians, document repairs, coordinate with service advisors, and uphold safety and quality standards. We offer top‑tier pay, 401(k) matching, health insurance, and a stable daytime schedule.

Qualifications

• Extensive background as Lead/Master Technician or Diagnostic Specialist in an automotive repair facility.
• Advanced proficiency in modern vehicle electrical systems, computer diagnostics, and engine performance troubleshooting.
• Familiarity with OEM and aftermarket diagnostic software and tools.
• Valid driver's license with a safe driving record.
• Excellent communication and team-oriented mindset.

Responsibilities

• Lead diagnostic evaluations using OEM and aftermarket tools.
• Diagnose drivability, electrical, module, and mechanical issues on many makes/models.
• Recommend repair solutions and communicate findings clearly to customers with service advisors.
• Mentor technicians on complex diagnostics and uphold quality control.
• Maintain accurate service records while upholding safety standards.

Skills

Lead Technician

Diagnostics expert

Team mentoring

Vehicle electronics

Customer communication

Education

ASE Certification (preferred)

Tools

OEM Scan Tools

Scope Meters

Technical References

Job description

International Auto Service & Sales is a family-owned and operated automotive repair and sales facility located in West Hartford, CT. For over 50 years, our business has built a reputation for mechanical excellence, honest service, and deep community trust. We are dedicated to maintaining a supportive, well-equipped shop environment where skilled technicians can thrive without burnout.

Job Description:

We are seeking a highly skilled Lead Automotive Diagnostic Technician to join our team in West Hartford, CT. In this role, you will serve as the primary diagnostic specialist on the shop floor, handling complex mechanical and electrical troubleshooting while maintaining standard repair excellence.

Day-to-Day Responsibilities:

• Perform advanced diagnostic evaluations using OEM and aftermarket scan tools, scope meters, and technical reference materials.
• Accurately diagnose complex drivability, electrical, module, and mechanical issues on a wide variety of vehicle makes and models.
• Recommend clear repair solutions and collaborate closely with service advisors to communicate technical findings to customers.
• Lead quality control efforts and assist/mentor team technicians on complex diagnostics.
• Maintain accurate service records while adhering to strict safety and quality standards.

What We Offer:

• Competitive Top-Tier Pay: High hourly rate reflective of your diagnostic expertise and leadership.
• 401(k) Matching: Company-matched contributions to help secure your retirement.
• Health Insurance: Comprehensive health coverage for you and your family.
• Great Hours & Work-Life Balance: Consistent daytime shop schedule with dependable hours.
• Stable Work Environment: 50 years of loyal, repeat customers ensure a full bay and steady work order workflow year-round.

Qualifications:

• Strong background as a Lead Technician, Master Technician, or Diagnostic Specialist in an automotive repair facility.
• Advanced proficiency in modern vehicle electrical systems, computer diagnostics, and engine performance troubleshooting.
• Familiarity with OEM and aftermarket diagnostic software and tools.
• ASE Certifications preferred (or equivalent technical training/experience).
• Valid driver's license with a safe driving record.
• Strong communication skills and a team-first mindset.