Diagnostic Success Partner (Fully Remote)

Antech; United States; Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Paid Time Off

Paid Parental Leave

Flexible Spending Accounts

Tuition reimbursement

Pet care discounts

Job summary

Antech, a leader in veterinary diagnostics and part of Mars Science & Diagnostics, seeks a proactive client growth specialist in the United States. You will work with field sales to expand the client base, and support hospitals with growth initiatives and programs.

The role emphasizes strong customer service, collaboration with marketing and sales teams, and contributing to retention strategies within a dynamic veterinary health environment.

Qualifications

• Bachelor's degree in Animal Health, Biological Sciences, or Business-related field or equivalent experience.
• Minimum 1-2 years of experience as veterinary technician, lab technician, or medical assistant.
• 2+ years of sales or customer service experience in professional service industry.

Responsibilities

• Determine the set of clients for growth and collaborate with field sales team to achieve goals.
• Provide excellent customer service and support to hospitals using growth marketing programs and tools.
• Coordinate with marketing and sales teams to target areas for customer growth and retention.

Skills

Interpersonal skills

Communication

Negotiation

Collaboration

Analytical

Data interpretation

Learning new software

Education

Bachelor's degree in Animal Health/Biology or Business-related field

Tools

CRM

Microsoft Office

Job description

• Determine the set of clients for growth and collaborate with field sales team to achieve goals.
• Provide excellent customer service and support to hospitals using growth marketing programs and tools.
• Coordinate with marketing and sales teams to target areas for customer growth and retention.

Qualifications:

• Bachelor's degree in Animal Health, Biological Sciences, or Business-related field or equivalent experience.
• Minimum 1-2 years of experience as veterinary technician, lab technician, or medical assistant.
• 2+ years of sales or customer service experience in professional service industry.

Skills:

• Excellent interpersonal, communication, negotiation, and collaboration skills.
• Strong analytical skills with attention to detail; ability to interpret large amounts of data.
• Proficiency in CRM and Microsoft Office; agile at learning new software.
• Competitive package including Medical, Dental, Vision, and 401(k) with company match.
• Paid Time Off, Paid Parental Leave, and Flexible Spending Accounts.
• Tuition reimbursement and pet care discounts.

Antech

Antech is a leader in veterinary diagnostics, focused on pet health and part of Mars Science & Diagnostics. The company has a diverse team committed to growth and development, with a culture centered on the Five Principles.