Diagnostic Services Specialist

nc; North Carolina; On-site; USD 48,000 - 83,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans

NCFlex Supplemental Benefits

Paid Vacation and Sick Leave

Job summary

NC Department of Adult Correction is seeking a Correctional Diagnostic Services Specialist (NS) to support diagnostic centers by reviewing electronic files and PSD reports, advising on policy and procedure, and ensuring compliance with division standards. The role involves advisory work with administrative and field staff to resolve issues and implement legislative directives.

The position also includes coordinating PSD programs, chairing committees, conducting training, and preparing routine

Qualifications

• Knowledge of the diagnostic process and related policies.
• Ability to interpret laws and procedures for diagnostic staff.
• Experience in developing and conducting diagnostic training sessions.

Responsibilities

• Resolve complex issues related to sentences, commitments, PSD review and compliance.
• Consult with administrative and field staff to identify and correct operational issues; implement policy changes.
• Prepare research and reports for executives and legislators as needed.
• Coordinate and administer the PSD program, chair committees, and schedule PSD appointments.
• Draft monthly statistical reports for the Diagnostic Services Branch.

Skills

Diagnostic process knowledge

Policy interpretation

Training program design

Stakeholder coordination

Job description

Agency

Adult Correction

Division

COO - OPS - Institutions Operations

Job Classification Title

Correctional Diagnostic Svcs Spec (NS)

Position Number

60070036

Grade

NC12

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. It includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

This position will provide support services to assigned diagnostic centers by resolving complex issues, i.e. sentences, commitments, monitoring their production and their compliance with Division of Adult Correction-Prisons and diagnostic policy and procedure, by reviewing their electronic files and their PSD reports and otherwise acting in an advisory position.

This position will provide consultations with administrative and field staff to assist in the identification and correction of problems related to operational issues; implementing legislative and policy changes and administrative directives; providing daily assistance with problems and situations requiring contacts with other sections or agencies, i.e. commitments, releases, OPUS issues.

This position will also do research and reports for administrative staff on a variety of issues or topics on an as needed basis, often in critical situations, for example special work release cases, etc., for legislators, judges or the secretary's office.

This position will coordinate and administer the PSD program by chairing committees and writing reports to the court. He or she must also consult with other agencies about the PSD program, set-up and schedule PSD appointments and ensure proper disposition of all documents relating to the case at the conclusion of the study.

The following projects are the responsibility of the Diagnostic Services Branch and are assigned in equal number to each of the Specialists by the Diagnostic Services Branch Manager:

• Overseeing and ensuring compliance with DNA testing statewide;
• Providing training, monitoring the screening process and ensuring compliance at the diagnostic centers with the Exceptional Students Program, Non-English- Speaking Program and Consulate Notification;
• Daily monitoring of diagnostic centers production statistics;
• Revising and updating the Offender Rule Book as necessary;
• Revising and updating the Audio/Visual Offender Orientation video as necessary;
• Monitoring inventory of psychological test materials with yearly ordering and distribution;
• Setting up and participating in training programs for case analysts, admission technicians, and behavior specialists and offering other training as needed in addition to following-up in the field;
• Preparing the Diagnostic Services Branch monthly statistical report.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $47,703.00 - $83,479.00

Internal Posting - This is an Internal Posting open only for current North Carolina Department of Adult Correction Employees, and eligible State Government Reduction in Force (RIF) Candidates from North Carolina State Government, or current temporary employees.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred.

Management Preferences

• Thorough knowledge of the diagnostic process.
• Working knowledge of the policies and procedures as it relates to the diagnostic process.
• Capability to interpret policies, procedures, and laws to diagnostic staff.
• Skills to develop and conduct diagnostic training sessions.

About The Division of Institutions:

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.

Compensation and Benefits:

State Benefits Information:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community S