Diagnostic Sales Associate (Great Lakes)

Antech Diagnostics; United States; Remote; Full time

Job summary

Antech Diagnostics is seeking a Diagnostic Sales Associate to drive business development by generating leads and promoting products. The role involves conducting outbound calls, maintaining client records, and collaborating with sales teams. Ideal candidates will have a Bachelor's degree and sales experience, preferably in the veterinary field. This position offers a competitive pay range and a comprehensive benefits package.

Benefits

Paid Time Off

401(k)

Tuition reimbursement

Pet care discounts

Qualifications

• 1+ years of previous sales experience, preferably in telephone, retail sales, or customer service.
• Preference for veterinary industry and/or diagnostics experience.

Responsibilities

• Conduct daily outbound calls to prospects to identify customer needs.
• Collaborate with sales and marketing management to identify new opportunities.
• Achieve lead and sales goals accurately and honestly.

Skills

Collaboration

Communication

Time Management

Sales Skills

Education

Bachelor's degree in Business

Tools

Salesforce CRM

Microsoft Office

Job description

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom. Today, Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.

The target pay range for this position is $23.27-$27.35/hour. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training, and budget.

Job Purpose / Overview

The Diagnostic Sales Associate (DSA) focuses on business development by generating leads for the Diagnostic Sales Managers (DSM) and promoting Antech’s products and services. The DSA develops strong customer relationships, works closely with Field Marketing to execute marketing programs, and adds value to clients by promoting useful services. The DSA performs sales calls to resolve client issues, close deals, and generate revenue.

Essential Duties and Responsibilities

1. Conduct daily outbound calls to prospects on target account lists to identify customer needs and schedule meetings for Diagnostic Sales Managers.
2. Update and maintain client records.
3. Work prospects through the sales process in a systematic, timely manner to support customer needs.
4. Collaborate with sales and marketing management to identify new account or product placement opportunities.
5. Follow up on all incoming sales and marketing leads promptly (within 24 hours), qualify prospects accurately, and log all activities in Salesforce CRM.
6. Engage with accounts by sharing appropriate product information and tracking lead progress.
7. Identify and generate new client relationships through outbound calls and research.
8. Handle orders, support questions, and other inquiries as needed.
9. Set up new accounts and understand the Antech sales process steps.
10. Achieve lead and sales goals accurately and honestly.
11. Communicate and collaborate across the sales and marketing teams, including all sales roles, customer success, and support, focusing on team selling and winning.
12. Conduct customer research and qualify accounts prior to the AM’s first in-person visit.
13. Contact customers to confirm research findings and gather additional information.
14. Participate in enterprise initiatives, special projects, and other duties as assigned.
15. Report line responsibility to the Inside Sales Manager.
16. Navigate ambiguous situations in a manner consistent with the Five Principles of Mars and maintain integrity.

Education and Experience

1. Bachelor's degree in Business or relevant field, or equivalent on-the-job experience.
2. 1+ years of previous sales experience, preferably in telephone, retail sales, or customer service.
3. Preference for veterinary industry and/or diagnostics experience.

Knowledge, Skills, and Abilities

1. Ability to work collaboratively.
2. Excellent oral and written communication skills.
3. Excellent time management and organizational skills.
4. Team player with the ability to work independently in a fast-paced environment.
5. Strong desire to “hunt” and close new business.
6. Strong phone sales skills, understanding of the sales process, and ability to make high-volume outbound calls.
7. Proficiency with Microsoft Office (Word, Excel, PowerPoint).

Travel

Occasional travel may be required, up to 20% of the time.

Working Conditions

The associate must frequently sit, stand, walk, and reach with hands and arms. Manual dexterity for keyboarding is required. The associate must be able to hear and speak frequently for communication and presentations. Occasionally, the associate may need to sit and stoop, bend, kneel, or crouch, and lift/move up to 15 pounds.

About Antech

Antech is a leader in veterinary diagnostics, with products and services spanning over 90 reference laboratories worldwide, including in-house diagnostic instruments, rapid assay products, digital cytology, data services, practice management software, imaging, education, and support services.

We offer a comprehensive benefits package, including Paid Time Off, holidays, life insurance, disability coverage, FSA/HSA, 401(k), tuition reimbursement, and pet care discounts.

We are an Equal Opportunity Employer — Veterans/Disabled. For full EEO statement details, visit our Careers page.

Note to Search Firms/Agencies: Unsolicited resumes without a written agreement will be the property of Antech, with no fee payable.