Diagnostic Imaging Services Coordinator

UT MD Anderson; Houston (TX); Hybrid; USD 45,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability insurance

PTO

Illness bank

Paid holidays

Tuition assistance

Wellness programs

Employee groups

Pension plan

Retirement plans

Salary protection

Job summary

MD Anderson Cancer Center is seeking a Diagnostic Imaging Services Coordinator to support a high-volume, fast-paced clinical division. You will ensure seamless patient scheduling, workflow coordination, and communication between providers, imaging teams, and patients across multiple imaging sites.

This hybrid role requires strong organization, proactive communication, and dedication to excellence in patient care, research, and education within a leading oncology imaging program.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Four years of relevant work experience to include two years in a healthcare or medical environment. May substitute additional education for required experience on a one to one basis.
• Preferred Experience: Two years experience in a health care setting with preferred education and experience in oncology.

Responsibilities

• Procedural Scheduling & Workflow Coordination: Accurately schedule imaging procedures across multiple modalities; Provide clear preparation and procedural instructions; Use knowledge of imaging protocols to optimize scheduling; Maintain scheduling templates and support workflow updates; Ensure accurate communication of schedules across sites; Improve daily operational processes and reduce scheduling errors.
• Patient Care Coordination & Communication: Assist with patient financial inquiries or route appropriately; Support unread exam workflows; Serve as a liaison for referring providers, radiologists, and staff; Ensure accuracy of patient documentation; Communicate effectively during routine and urgent situations.
• Customer Service & Operational Support: Answer calls professionally and within department standards; Provide courteous service to patients, visitors, and staff; Offer guidance or training to internal and external staff; Maintain knowledge of policies and contribute to a safe environment; Participate in meetings, required trainings, and continuous education; Use RIS, status boards, and other software to support operations; Manage office and medical supply needs; Perform additional duties as assigned.

Education

High school diploma or equivalent

Job description

MD Anderson's Diagnostic Imaging division is one of the largest and most advanced imaging programs in the world focused exclusively on cancer. The department performs more than one million imaging exams each year, supporting diagnosis, treatment planning, research, and ongoing patient care. With subspecialized radiologists, cutting-edge technologies, and dedicated imaging teams, Diagnostic Imaging plays a vital role across nearly every clinical pathway at MD Anderson.

The division includes advanced imaging modalities such as MRI, CT, PET/CT, Ultrasound, Nuclear Medicine, Breast Imaging, and Interventional Radiology. Diagnostic Imaging serves patients across multiple Houston-area locations, including the Texas Medical Center, League City, Sugar Land, West Houston, and The Woodlands. The team is deeply integrated into multidisciplinary cancer care, enabling precision medicine, clinical trials, and innovative treatment approaches.

MD Anderson Cancer Center is seeking a Diagnostic Imaging Services Coordinator to support this high-volume, fast-paced clinical division. This role ensures seamless patient scheduling, workflow coordination, and communication between providers, imaging teams, and patients.

As part of a department committed to excellence in patient care, research innovation, and education, you will help maintain MD Anderson's high service standards while supporting operational efficiency across multiple imaging sites. This position is ideal for someone who is organized, proactive, and thrives in a dynamic healthcare environment.

Why Join Us

You’ll contribute directly to MD Anderson's mission to eliminate cancer while growing professionally in a collaborative environment.

Benefits include

• Employer-paid medical coverage starting day one (30+ hours/week)
• Optional dental, vision, life, AD&D, and disability insurance
• Generous PTO, Extended Illness Bank, paid holidays, and wellness/childcare leave
• Tuition Assistance Program after six months
• Access to wellness and fitness programs, employee resource groups
• Defined-benefit pension (TRS), plus voluntary retirement plans
• Employer-paid life insurance and salary protection programs

Shift: Monday- Friday 8 hour shifts between the hours of 7a-5p, hybrid role.

Key Responsibilities

Procedural Scheduling & Workflow Coordination

• Accurately schedule imaging procedures across multiple modalities
• Provide clear preparation and procedural instructions
• Use knowledge of imaging protocols to optimize scheduling
• Maintain scheduling templates and support workflow updates
• Ensure accurate communication of schedules across sites
• Improve daily operational processes and reduce scheduling errors

Patient Care Coordination & Communication

• Assist with patient financial inquiries or route appropriately
• Support unread exam workflows
• Serve as a liaison for referring providers, radiologists, and staff
• Ensure accuracy of patient documentation
• Communicate effectively during routine and urgent situations

Customer Service & Operational Support

• Answer calls professionally and within department standards
• Provide courteous service to patients, visitors, and staff
• Offer guidance or training to internal and external staff
• Maintain knowledge of policies and contribute to a safe environment
• Participate in meetings, required trainings, and continuous education
• Use RIS, status boards, and other software to support operations
• Manage office and medical supply needs
• Perform additional duties as assigned

Requirements

• Education Required: High school diploma or equivalent High school diploma or equivalent. None
• Experience Required: Four years of relevant work experience to include two years in a healthcare or medical environment. May substitute additional education for required experience on a one to one basis.
• Preferred Experience: To years experience in a health care setting with preferred education and experience in oncology

Is Required

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

• Requisition ID: 184053
• Employment Status: Full-Time
• Employee Status: Regular
• Work Week: Days
• Minimum Salary: US Dollar (USD) 45,000
• Midpoint Salary: US Dollar (USD) 56,500
• Maximum Salary : US Dollar (USD) 68,000
• FLSA: non-exempt and eligible for overtime pay
• Fund Type: Hard
• Work Location: Onsite
• Pivotal Position: No
• Referral Bonus Available?: Yes
• Relocation Assistance Available?: No