Diagnostic Imaging Services Coordinator

MD Anderson Cancer Center

Houston (TX)

Hybrid

USD 45,000 - 68,000

Full time

2 days ago

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Benefits offered by this job

Employer-paid medical coverage (day 1)

Dental, vision, life, AD&D, and disa

PTO, illness bank, holidays

Tuition Assistance Program

Wellness programs and employee groups

Defined-benefit pension (TRS)

Employer-paid life insurance and wage

Job summary

MD Anderson Cancer Center is seeking a Diagnostic Imaging Services Coordinator to support a high-volume imaging division across multiple Houston-area locations. You will ensure seamless patient scheduling, workflow coordination, and clear communication between providers, imaging teams and patients, contributing to operational efficiency and exceptional patient care.

The role emphasizes organization, proactivity, and a proactive approach in a fast-paced healthcare environment, with shift patterns

Qualifications

Education requirement: High school diploma or equivalent.
Experience: Four years of relevant work experience, including healthcare setting.
Preferred experience: Oncology-related healthcare experience preferred.

Responsibilities

Procedural Scheduling & Workflow Coordination: Accurately schedule imaging procedures across multiple modalities; provide clear preparation and procedural instructions; use imaging protocols to optimize scheduling; maintain scheduling templates and support workflow updates; ensure accurate communication of schedules across sites; improve daily operational processes and reduce scheduling errors.
Patient Care Coordination & Communication: Assist with patient financial inquiries or route appropriately; support unread exam workflows; serve as a liaison for referring providers, radiologists, and staff; ensure accuracy of patient documentation; communicate effectively during routine and urgent situations.
Customer Service & Operational Support: Answer calls professionally and within department standards; provide courteous service to patients, visitors, and staff; offer guidance or training to internal and external staff; maintain knowledge of policies and contribute to a safe environment; participate in meetings, trainings, and continuous education; use RIS and status boards to support operations; manage office and medical supplies; perform additional duties as assigned.

Skills

Patient care coordination

Communication

Scheduling

Education

High school diploma

Tools

RIS

Status boards

Job description

MD Anderson's Diagnostic Imaging division is one of the largest and most advanced imaging programs in the world focused exclusively on cancer. The department performs more than one million imaging exams each year, supporting diagnosis, treatment planning, research, and ongoing patient care. With subspecialized radiologists, cutting-edge technologies, and dedicated imaging teams, Diagnostic Imaging plays a vital role across nearly every clinical pathway at MD Anderson.

The division includes advanced imaging modalities such as MRI, CT, PET/CT, Ultrasound, Nuclear Medicine, Breast Imaging, and Interventional Radiology. Diagnostic Imaging serves patients across multiple Houston-area locations, including the Texas Medical Center, League City, Sugar Land, West Houston, and The Woodlands. The team is deeply integrated into multidisciplinary cancer care, enabling precision medicine, clinical trials, and innovative treatment approaches.

MD Anderson Cancer Center is seeking a Diagnostic Imaging Services Coordinator to support this high-volume, fast-paced clinical division. This role ensures seamless patient scheduling, workflow coordination, and communication between providers, imaging teams, and patients.

As part of a department committed to excellence in patient care, research innovation, and education, you will help maintain MD Anderson's high service standards while supporting operational efficiency across multiple imaging sites. This position is ideal for someone who is organized, proactive, and thrives in a dynamic healthcare environment.

Why Join Us?

You’ll contribute directly to MD Anderson's mission to eliminate cancer while growing professionally in a collaborative environment.

Benefits include:

Employer-paid medical coverage starting day one (30+ hours/week)
Optional dental, vision, life, AD&D, and disability insurance
PTO, Extended Illness Bank, paid holidays, and wellness/childcare leave
Tuition Assistance Program after six months
Access to wellness and fitness programs, employee resource groups
Defined-benefit pension (TRS), plus voluntary retirement plans
Employer-paid life insurance and salary protection programs

Shift: Monday- Friday 8 hour shifts between the hours of 7a-5p, hybrid role.

Key Responsibilities

Procedural Scheduling & Workflow Coordination

Accurately schedule imaging procedures across multiple modalities
Provide clear preparation and procedural instructions
Use knowledge of imaging protocols to optimize scheduling
Maintain scheduling templates and support workflow updates
Ensure accurate communication of schedules across sites
Improve daily operational processes and reduce scheduling errors

Patient Care Coordination & Communication

Assist with patient financial inquiries or route appropriately
Support unread exam workflows
Serve as a liaison for referring providers, radiologists, and staff
Ensure accuracy of patient documentation
Communicate effectively during routine and urgent situations

Customer Service & Operational Support

Answer calls professionally and within department standards
Provide courteous service to patients, visitors, and staff
Offer guidance or training to internal and external staff
Maintain knowledge of policies and contribute to a safe environment
Participate in meetings, required trainings, and continuous education
Use RIS, status boards, and other software to support operations
Manage office and medical supply needs
Perform additional duties as assigned

REQUIREMENTS

Education Required: High school diploma or equivalent High school diploma or equivalent. None

Experience Required: Four years of relevant work experience to include two years in a healthcare or medical environment. May substitute additional education for required experience on a one to one basis.

Preferred Experience: To years experience in a health care setting with preferred education and experience in oncology Is Required

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information