Diabetes Tech Program Coordinator (CGM & Pumps)

Beth-Israel-Lahey-Health; Boston (MA); On-site; USD 30,307 - 39,950; Full time

Job summary

Beth Israel Lahey Health is seeking a Diabetes Technologies and Care Coordinator to manage administrative duties for the diabetes technology program, including insulin pumps and CGM devices. The role requires coordinating patient appointments, trainings, and communication with physicians, educators, and external partners.

Candidates should have an associate degree (bachelor’s preferred) and strong Microsoft Office and HIPAA knowledge, with attention to detail and excellent organizational skills.

Qualifications

• Associate degree or equivalent experience; Bachelor’s preferred.
• Experience handling third‑party payers and program management is preferred.
• Strong knowledge of medical terminology and HIPAA requirements.

Responsibilities

• Handle administrative tasks for the diabetes technology program.
• Coordinate patient appointments and trainings; verify insurance data.
• Maintain communications via EHR, portals, email, and calls.
• Assist with data collection and quarterly reporting.
• Support reimbursement processes with industry partners.

Skills

Microsoft Office

Medical terminology

HIPAA knowledge

Communication skills

Organizational skills

Data entry

Attention to detail

Education

Associate’s degree in a related field

Bachelor’s degree preferred

Tools

Microsoft Office Suite

EHR systems

Job description

Beth Israel Lahey Health is seeking a Diabetes Technologies and Care Coordinator to manage administrative duties for the diabetes technology program, including insulin pumps and CGM devices. The role requires coordinating patient appointments, trainings, and communication with physicians, educators, and external partners.

Candidates should have an associate degree (bachelor’s preferred) and strong Microsoft Office and HIPAA knowledge, with attention to detail and excellent organizational skills.