DEXIS Regional Clinical Training Specialist (Remote-Southeast Region)

DEXIS; Atlanta (GA); Remote; USD 76,000 - 115,000; Full time

Job summary

An innovative company is seeking a Regional Clinical Training Specialist to provide hands-on and remote training on digital imaging products. This role involves conducting training sessions, maintaining documentation, and supporting clinical needs. The ideal candidate will possess strong communication skills, clinical dental experience, and the ability to manage multiple projects. With a focus on customer satisfaction, you will engage with various departments and travel extensively to meet business needs. Join a forward-thinking team that values collaboration and excellence in clinical training.

Qualifications

• 5+ years of clinical dental experience, including 2 years in a customer-facing role.
• Experience with dental imaging equipment, including digital intraoral scanners.

Responsibilities

• Conduct end-user training on supported intraoral imaging products.
• Act as initial point of escalation for clinical training issues.
• Manage priorities and timelines effectively in a fast-paced environment.

Skills

Clinical Dental Experience

Customer Communication Skills

Project Management

Interpersonal Skills

Organizational Skills

Education

Associate Degree

Bachelor's Degree

Tools

Microsoft Dynamics

Microsoft Office

Dental Imaging Equipment

Job description

DEXIS Regional Clinical Training Specialist (Remote-Southeast Region)

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Job Description

JOB SUMMARY: The primary function of the DEXIS Regional Clinical Training Specialist is to provide hands-on and/or remote post-sale product training on digital imaging products to customers in a clinical setting. Additional training opportunities include imaging software and related technology. The specialist will serve as a point of contact for training escalations within the territory and collaborate with internal and external teams to address customer clinical needs.

Primary Duties & Responsibilities

• Conduct end-user training on supported intraoral imaging products.
• Maintain documentation on completed trainings.
• Review and follow-up on completed surveys within the territory to ensure training meets stakeholder needs.
• Act as initial point of escalation and investigation regarding clinical training issues.
• Support Clinical Program Managers and Product Management in testing and implementing new products.
• Attend trade shows and educational events for clinical representation and support.
• Obtain and recertify support on products as necessary.
• Manage priorities and timelines effectively in a fast-paced environment.
• Display strong interpersonal, face-to-face, phone, and email communication skills with a customer-focused approach.
• Work non-standard hours and travel as needed, including weekends.
• Interact regularly with all departments, customers, and key experts.
• Travel up to 75% based on business needs.
• Perform additional duties or projects as assigned.

Requirements

• Associate degree or equivalent certifications/licenses.
• At least 5 years of clinical dental experience, including 2 years in a customer-facing role.
• Experience with dental imaging equipment, including digital intraoral scanners.
• Ability to manage multiple projects simultaneously.
• Proven ability to work independently and remotely.
• Strong organizational, prioritization, and planning skills.
• Exceptional interpersonal and communication skills.
• Valid driver’s license with a clean record; willingness to travel extensively.

Preferred Qualifications

• Bachelor’s degree or equivalent work experience.
• Training experience in a clinical setting.
• Knowledge of radiology and experience with Microsoft Dynamics and Office.

Compensation

Salary range: $76,100 - $114,200, based on experience and location, with possible bonuses and benefits.