DEXIS Regional Clinical Training Specialist (Phoenix, Arizona)

envista; Phoenix (AZ); On-site; USD 90,000 - 100,000; Full time

Job summary

Envista is seeking a Regional Clinical Training Specialist to deliver hands-on and remote post-sale training on digital imaging products to clinical customers. The role includes imaging software training, and serving as a training escalation resource within the territory.

The ideal candidate lives in the Greater Phoenix area and will travel up to 75% across AZ, Las Vegas, NM, and West Texas. Requires radiology safety certification and IOS/dental imaging experience.

Qualifications

• Associate degree or equivalent certifications required.
• 5 years of hands-on clinical dental experience with at least 2 years in a customer-facing position.
• Radiation Safety Certification required.
• Experience with digital intraoral scanners (IOS) and dental imaging equipment.
• Ability to manage multiple projects and travel up to 75%.

Responsibilities

• Conduct end-user training on supported intraoral imaging products.
• Report and maintain documentation on completed trainings.
• Review and follow up on completed surveys within the territory.
• Act as first point of escalation for clinical training issues.
• Support Clinical Program Managers and Product Management with testing and implementation of new products.
• Conduct billable clinical training sessions and build a pipeline of opportunities.
• Attend tradeshow and educational events for clinical representation.
• Obtain certification on supported products and recertification as needed.
• Travel and work non-standard hours as required.
• Interact with all departments and with customers and key experts.

Skills

Interpersonal communication

Customer focus

Remote training capability

Microsoft Dynamics

Microsoft Office

Education

Associate degree or equivalent certifications

Tools

Microsoft Dynamics

Microsoft Office

Job description

Job Description

The primary function of the Regional Clinical Training Specialist is to provide hands-on and/or remote post-sale product training on digital imaging products to customers in a clinical setting. Additional training opportunities will include imaging software and related technology. The Regional Clinical Training Specialist will also serve as a source for training escalations within the territory. This position will also partner with both internal and external teams in assisting the customer regarding their clinical needs.

ESSENTIAL DUTIES:

• Conduct end-user training on supported intraoral imaging products.
• Reporting and maintaining documentation on completed trainings.
• Responsible for review and follow-up on completed surveys within their territory, to ensure clinical training meets stakeholder needs.
• Initial point of escalation and investigation in relation to clinical training within their territory
• Provide support to the Clinical Program Managers and Product Management in testing and implementing new products in their territory.
• Conduct billable clinical training sessions while actively building and maintaining a pipeline of future training opportunities through customer outreach, needs analysis, and relationship management.
• Attend tradeshow and educational events in their territory for clinical representation and assistance.
• Obtain certification on supported products and recertification as necessary.
• Manage priorities and timelines well and be comfortable in a fast-paced environment.
• Strong interpersonal face-to-face, phone, and email skills and a strong customer focus
• This position may at times require working non-standard hours and could include travel that occurs on weekends when necessary.
• Frequently interacts with all functional departments.
• Frequently interacts with customer and key experts.
• Travel up to 75% as dictated by business needs.
• Perform other duties or special projects as assigned.

TERRITORY:

The ideal candidate should live in the Greater Phoenix, AZ area.

The territory will include: Arizona, Las Vegas, New Mexico, and West Texas

Job Requirements:

REQUIREMENTS

• Associate degree or equivalent certifications and/or licenses
• 5 years of hands-on clinical dental experience with at least 2 years of experience in a customer-facing position
• Radiation Safety Certification required.
• Proven experience utilizing dental imaging equipment including digital intraoral scanner (IOS)
• Experience in managing multiple projects simultaneously.
• Valid state driver's license and a clean driving record as the position entails extensive use of a personal car while on company business (Car allowance and mileage reimbursement will be provided)
• Proven ability to work remotely and independently. Organizational skills and the ability to prioritize, plan, and execute are key success factors in this position. Exceptional interpersonal and communication skills.

PREFERRED SKILLS/EXPERIENCE :

• Bachelor's degree or equivalent work experience
• 2 years of training experience within a clinical setting
• Experience in managing multiple projects simultaneously.
• Demonstrated ability to work independently.
• Advanced knowledge of radiology a plus
• Experience with Microsoft Dynamics
• Advanced Microsoft Office proficiency

Target Market Salary Range:

Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.

For Field Sales roles, the salary range listed reflects base pay only and does not include incentive pay opportunities under the applicable sales compensation plan

$90,000 - $100,000

Operating Company:
DEXIS

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf.

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search fi