DEXIS Regional Clinical Training Specialist (Phoenix, Arizona)

Envista Holdings Corporation; United States; On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Car allowance

Mileage reimbursement

Job summary

Envista Holdings Corporation seeks a Regional Clinical Training Specialist to provide hands-on and remote post-sale training on digital imaging products to customers in clinical settings, including intraoral imaging and related software.

The role partners with internal and external teams to address clinical needs and build a pipeline of training opportunities, with travel up to 75% in the Greater Phoenix region.

Qualifications

• Five years of hands-on clinical dental experience with customer-facing exposure.
• Radiation Safety Certification is required.
• Experience with dental imaging equipment including IOS.
• Proven ability to manage multiple projects simultaneously.
• Valid driver's license and willingness to travel extensively.

Responsibilities

• Provide hands-on and remote post-sale training on intraoral imaging products.
• Record trainings and ensure documentation and surveys are completed.
• Escalate and investigate clinical training issues within territory.
• Collaborate with Clinical Program Managers and Product Management on new products.
• Schedule and conduct billable training sessions and build a training pipeline.
• Attend tradeshows and educational events within the territory.
• Maintain certification on supported products and recertify as needed.
• Travel up to 75% and work non-standard hours when required.

Skills

Clinical dental experience

Customer facing

Radiation Safety

Dental imaging IOS

Project management

Driver's license

Remote work capable

Organizational skills

Education

Associate degree or equivalent certifications

Bachelor's degree (preferred)

Tools

Microsoft Dynamics

Microsoft Office

Job description

Job Description:

The primary function of the Regional Clinical Training Specialist is to provide hands‑on and/or remote post‑sale product training on digital imaging products to customers in a clinical setting. Additional training opportunities will include imaging software and related technology. The Regional Clinical Training Specialist will also serve as a source for training escalations within the territory. This position will also partner with both internal and external teams in assisting the customer regarding their clinical needs.

ESSENTIAL DUTIES:

• Conduct end‑user training on supported intraoral imaging products.
• Reporting and maintaining documentation on completed trainings.
• Responsible for review and follow‑up on completed surveys within their territory, to ensure clinical training meets stakeholder needs.
• Initial point of escalation and investigation in relation to clinical training within their territory
• Provide support to the Clinical Program Managers and Product Management in testing and implementing new products in their territory.
• Conduct billable clinical training sessions while actively building and maintaining a pipeline of future training opportunities through customer outreach, needs analysis, and relationship management.
• Attend tradeshow and educational events in their territory for clinical representation and assistance.
• Obtain certification on supported products and recertification as necessary.
• Manage priorities and timelines well and be comfortable in a fast‑paced environment.
• Strong interpersonal face‑to‑face, phone, and email skills and a strong customer focus
• This position may at times require working non‑standard hours and could include travel that occurs on weekends when necessary.
• Frequently interacts with all functional departments.
• Frequently interacts with customer and key experts.
• Travel up to 75 % as dictated by business needs.
• Perform other duties or special projects as assigned.

TERRITORY:

The ideal candidate should live in the Greater Phoenix, AZ area. The territory will include: Arizona, Las Vegas, New Mexico, and West Texas

Job Requirements:

• Associate degree or equivalent certifications and/or licenses
• 5 years of hands‑on clinical dental experience with at least 2 years of experience in a customer‑facing position
• Radiation Safety Certification required.
• Proven experience utilizing dental imaging equipment including digital intraoral scanner (IOS)
• Experience in managing multiple projects simultaneously.
• Valid state driver’s license and a clean driving record as the position entails extensive use of a personal car while on company business (Car allowance and mileage reimbursement will be provided)
• Proven ability to work remotely and independently.
• Organizational skills and the ability to prioritize, plan, and execute are key success factors in this position.
• Exceptional interpersonal and communication skills.

PREFERRED SKILLS/EXPERIENCE:

• Bachelor's degree or equivalent work experience
• 2 years of training experience within a clinical setting
• Experience in managing multiple projects simultaneously.
• Demonstrated ability to work independently.
• Advanced knowledge of radiology a plus
• Experience with Microsoft Dynamics
• Advanced Microsoft Office proficiency

#LI‑RJ1 #LI‑Remote IND123

Target Market Salary Range:

Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans. For Field Sales roles, the salary range listed reflects base pay only and does not include incentive pay opportunities under the applicable sales compensation plan $90,000 - $100,000

Operating Company: DEXIS

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf. Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully‑executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place. Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry‑leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90 % of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care. Envista became an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end‑to‑end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com.