DevOps/Site Reliability Engineer (Global-Remote-Non.US)

Token Metrics; Beaverton (OR); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is on the lookout for a results-driven IT Administrator to oversee their IT infrastructure. In this pivotal role, you will be responsible for upgrading and installing hardware and software, troubleshooting various IT issues, and ensuring the smooth operation of networks and servers. The ideal candidate will have extensive experience in cloud administration, particularly with AWS, and will excel in process automation and site reliability. Join a forward-thinking team where your contributions will enhance the efficiency and security of IT operations, making a significant impact on the company's success.

Qualifications

• Bachelor's degree in IT or related field with certifications.
• 2+ years in IT administration with cloud experience.

Responsibilities

• Manage cloud infrastructure and perform system administration tasks.
• Troubleshoot IT issues and maintain networks and servers.
• Implement security protocols and document processes.

Skills

Cloud System Administration

Process Automation

Site Reliability

Troubleshooting

Network Maintenance

Performance Optimization

Documentation

Leadership

Education

Bachelor's degree in Computer Science

Microsoft Certification

Oracle Certification

Cisco Certification

Tools

AWS

Google Cloud

Job description

Token Metrics is seeking a results-oriented IT administrator to manage our company's IT infrastructure. You will be upgrading and installing hardware and software, troubleshooting to resolve IT issues, and maintaining our networks and servers. Candidate should possess extensive experience in administration including system administration for cloud infrastructure (AWS primarily and knowledge of multi-cloud infrastructure), process automation, site reliability and the ability to optimize the performance of our IT infrastructure.

Responsibilities

• Act as a cloud system admin (AWS and Google Cloud, and knowledge of multi-cloud infrastructure).
• Monitoring and maintaining networks and servers.
• Creating and automating alerting and monitoring system logs.
• Building tools to mitigate weaknesses in incident management or software delivery.
• Troubleshooting Support Escalation requests.
• Upgrading, installing and configuring new hardware and software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and performing access control.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Developing data retrieval and recovery procedures.
• Designing and implementing efficient end-user feedback and error reporting systems.
• Supervising and mentoring IT department employees, as well as providing IT support.
• Keeping up to date with advancements and best practices in IT administration.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or similar.
• Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.
• At least two years' experience in a similar role.
• Extensive experience with IT systems, networks, and related technologies.
• Solid knowledge of best practices in IT administration and system security.
• Exceptional leadership, organizational, and time management skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.