DevOps Engineer

Robotic Process Automation LLC; Sunnyvale (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Robotic Technologies Automation in Sunnyvale, TX is seeking a cloud infrastructure engineer to deliver administration, maintenance, and ongoing support of our shared cloud environment. You will build, configure, tune and implement automation for cloud lifecycle and operational improvement, and support the web interface customers use to access their cloud.

The role requires 4–7 years of experience with cloud technologies, virtualization, Linux/UNIX, networking, and scripting.

Qualifications

• Strong experience with cloud administration and automation.
• Experience with virtualization and enterprise/cloud infrastructure.
• Knowledge of ITIL/TOGAF/PMP standards helpful.

Responsibilities

• Deliver administration, maintenance, and ongoing support of the shared cloud environment.
• Build, configure, tune and implement automation for cloud lifecycle and operational improvement.
• Support of the web interface used by customers to access their cloud environment.
• Responsible for evaluation, development, implementation, optimization, performance and configuration of customer cloud environments.
• Escalate issues and defects as necessary.
• Work directly with escalation teams (development, network, or engineering) until incidents are fully resolved.
• Provide routine communication with customers on progress, status, and root cause.
• Support customers with DNS, IP, and firewall issues regarding Cloud environment.
• Work directly with architects to help reproduce and resolve customer issues

Skills

Cloud administration

Python

Terraform

Linux administration

UNIX systems

Networking troubleshooting

Scripting

Virtualization

Tools

GitLab

GitHub

Terraform

Linux

UNIX

Job description

• Deliver administration, maintenance, and ongoing support of the shared cloud environment
• Build, configure, tune and implement automation for cloud lifecycle and operational improvement
• Support of the web interface used by customers to access their cloud environment.
• Responsible for evaluation, development, implementation, optimization, performance and configuration of customer cloud environments.
• Gitlab / GitHub, python, terraform, Linux ,Expected to establish and maintain proficiency on emerging technologies through self-study and on-the-job training.
• Escalate issues and defects as necessary.
• Work directly with escalation teams (development, network, or engineering) until incidents are fully resolved.
• Provide routine communication with customers on progress, status, and root cause.
• Support customers with DNS, IP, and firewall issues regarding Cloud environment.
• Work directly with architects to help reproduce and resolve customer issues
• Knowledge of industry standards and standards organizations (e.g. ITIL, TOGAF, PMP) Skills and Knowledge
• Strong understanding of all virtualization types
• OS and database administration
• Solid networking experience and troubleshooting
• UNIX systems and automation
• Expertise in the design and operation of medium to large scale enterprise or cloud infrastructure, databases and application systems.
• Passion for cloud software, tooling and automation; comfort with command line tools and scripting
• Understand of design principles around networking, storage, and servers
• Experience working with integration scripting technologies
• Good understanding of API and tools. 4 - 7 years of experience.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.