DevOps Engineer

NorthAB LLC; Central City (KY); Teletrabalho; USD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical coverage

Dental coverage

Vision coverage

Flexible PTO

401(k) + Match

Education assistance

Paid parental leave

Mental health support

Lifestyle Spending Account

Resumo da oferta

Point & Pay by North is seeking a DevOps Engineer to join the core DevOps engineering team within Production Support. The role focuses on building, testing and maintaining infrastructure and tools to enable rapid software development, testing and release processes.

You will work on provisioning, CI/CD pipelines, automation scripts, RCA investigations, and security remediation in a collaborative environment across the product support workflow.

Qualificações

• Degree in IT or related field or equivalent experience.
• Understanding of SDLC and Agile methodologies.
• Experience with Ansible.
• 1–3 years IT project experience with database and infrastructure work (MS SQL, PostgreSQL, VMware, XCP).

Responsabilidades

• Provision, configure, operate, and maintain system software, cloud, and virtualized infrastructure.
• Maintain CI/CD pipelines (GitLab CI/Runners).
• Update automation scripts (Python, Bash) for reporting and operations.
• Investigate issues with RCA and provide escalation support.
• Follow documented runbooks for troubleshooting and maintenance.
• Support security standards with agent maintenance and vulnerability remediation (Nessus, Wiz).
• Maintain technical docs in Jira and Confluence.
• Collaborate across Product Support team and share knowledge.

Descrição da oferta de emprego

DevOps Engineer

Point & Pay- Remote (Must reside in either FL or TX)

Point & Pay by North. Custom payment solutions for government and utilities.

Who we are:

Point & Pay by North builds and integrates advanced payment solutions for governments, utility companies, courts, HOAs, property management companies, and other industries with unique payment needs. Solutions cover the entire payment lifecycle, from paper and electronic billing to online presentment and remittance processing.

Job Summary:

DevOps engineers build, test and maintain infrastructure and tools so that software can be developed and released. DevOps (development operations) is a series of practices and processes that help organizations speed up and automate aspects of developing, testing, releasing and updating software.

The DevOps Engineer will be part of the core DevOps engineering team within our Production Support team to continue to evolve the environments catering to developers, production and non-production environments and building the tools and processes to ensure our environments run efficiently and smoothly.

What you'll do:

• Assist in the provisioning, configuration, operation, and maintenance of system software, cloud, and virtualized infrastructure (automation and pipelines are key).
• Maintain existing CI/CD pipelines (GitLab CI/Runners) to streamline release and development processes.
• Execute and update basic automation scripts (Python, Bash) for reporting, metrics, or operational tasks.
• Investigate and resolve technical issues, performing root cause analysis (RCA) and providing escalation support within the Production Support team.
• Follow and update documented procedures for system troubleshooting, maintenance, and runbooks.
• Support system security standards by assisting with agent maintenance and vulnerability remediations (Tenable Nessus and Wiz).
• Maintain detailed technical documentation in Jira and Confluence.
• Work collaboratively within Product Support team workflows and actively share knowledge across the team.

What we need from you:

• Bachelor’s degree in IT or related field or equivalent work experience
• Solid understanding of typical SDLC and Agile development methodologies
• Experience with Ansible
• 1-3 years of IT project experience with proven database and infrastructure work (MS SQL and PostgreSQL DB’s and virtualized guests using VMWare and XCP)

What we offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage
• Flexible Paid Time Off
• 401(k) + Match
• Education Assistance
• Paid Maternity & Paternity Leave
• Mental Health Support & Well-Being Program
• Company-funded Lifestyle Spending Account

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.