DevOps Engineer

NorthAB LLC; New York (NY); Remote; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Flexible PTO

401(k) + Match

Education Assistance

Maternity & Paternity Leave

Mental Health Support

Lifestyle Spending Account

Job summary

Point & Pay by North is seeking a DevOps Engineer to join the core Production Support team. This remote role requires residency in Florida or Texas and focuses on building, testing, and maintaining infrastructure and automation to speed software delivery.

You will manage CI/CD pipelines (GitLab), automation scripts (Python/Bash), security tooling, and documentation in Jira/Confluence, collaborating with the team to keep environments secure, reliable, and scalable.

Qualifications

• Bachelor's degree in IT or related field or equivalent work experience
• SDLC & Agile methodologies
• Experience with Ansible
• 1-3 years IT project experience with MS SQL and PostgreSQL and virtualization (VMware, XCP)

Responsibilities

• Assist in provisioning, configuration, operation, and maintenance of system software, cloud, and virtualized infrastructure (automation and pipelines are key).
• Maintain existing CI/CD pipelines (GitLab CI/Runners).
• Execute and update basic automation scripts (Python, Bash).
• Investigate and resolve technical issues with RCA in Production Support.
• Follow and update documented procedures for troubleshooting and runbooks.
• Support system security standards with vulnerability remediation (Nessus and Wiz).
• Maintain technical documentation in Jira and Confluence.
• Collaborate within Product Support workflows and share knowledge.

Education

Bachelor's degree in IT or related field

Tools

Ansible

MS SQL

PostgreSQL

VMware

XCP

Job description

DevOps EngineerPoint & Pay- Remote (Must reside in either FL or TX)

Point & Pay by North. Custom payment solutions for government and utilities.

Who we are:Point & Pay by North

builds and integrates advanced payment solutions for governments, utility companies, courts, HOAs, property management companies, and other industries with unique payment needs. Solutions cover the entire payment lifecycle, from paper and electronic billing to online presentment and remittance processing.

Job Summary:

DevOps engineers build, test and maintain infrastructure and tools so that software can be developed and released. DevOps (development operations) is a series of practices and processes that help organizations speed up and automate aspects of developing, testing, releasing and updating software.

The DevOps Engineer will be part of the core DevOps engineering team within our Production Support team to continue to evolve the environments catering to developers, production and non-production environments and building the tools and processes to ensure our environments run efficiently and smoothly.

What you'll do:

• Assist in the provisioning, configuration, operation, and maintenance of system software, cloud, and virtualized infrastructure (automation and pipelines are key).
• Maintain existing CI/CD pipelines (GitLab CI/Runners) to streamline release and development processes.
• Execute and update basic automation scripts (Python, Bash) for reporting, metrics, or operational tasks.
• Investigate and resolve technical issues, performing root cause analysis (RCA) and providing escalation support within the Production Support team.
• Follow and update documented procedures for system troubleshooting, maintenance, and runbooks.
• Support system security standards by assisting with agent maintenance and vulnerability remediations (Tenable Nessus and Wiz).
• Maintain detailed technical documentation in Jira and Confluence.
• Work collaboratively within Product Support team workflows and actively share knowledge across the team.

What we need from you:

• Bachelor's degree in IT or related field or equivalent work experience
• Solid understanding of typical SDLC and Agile development methodologies
• Experience with Ansible
• 1-3 years of IT project experience with proven database and infrastructure work (MS SQL and PostgreSQL DB's and virtualized guests using VMWare and XCP)

What we offer:

We offer a comprehensive benefits package that enables our teams to live a

life well lived,

both personally and professionally. Some of our perks include:

Medical, Dental, & Vision CoverageFlexible Paid Time Off401(k) + MatchEducation AssistancePaid Maternity & Paternity LeaveMental Health Support & Well-Being ProgramCompany-funded Lifestyle Spending Account

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.

To learn more about North and our family of companies, visit our website:

company/about/our-companies-brands