DevOps Customer Support Engineer (Fully Remote)

Not Specified; United States; Remote; USD 101,000 - 146,000; Full time

Benefits offered by this job

Fully remote in Europe

Remote-first culture

Job summary

Not Specified is a company developing modern infrastructure orchestration tech to help engineering teams manage cloud, Infrastructure as Code, and secure workflows.

It maintains a remote-first, collaborative culture with an international team and offers a fully remote setup across Europe.

Qualifications

• 2-4 years DevOps and cloud experience.
• Strong Linux skills.
• Analytical and good communication abilities.
• Experience supporting SaaS, self-hosted, and policy issues.

Responsibilities

• Aid customers at the intersection of cloud, IaC, and support.
• Support customers via Slack, email, and live calls.
• Troubleshoot SaaS, self-hosted, and Rego policy issues.
• Collaborate with engineering to improve documentation.

Skills

DevOps

Cloud experience

Linux

Analytical thinking

Communication skills

Job description

• Aid customers with complex infrastructure and platform challenges.
• Work at the intersection of cloud, IaC, and support.

Responsibilities:

• Support customers via Slack, email, and live calls.
• Troubleshoot SaaS, self-hosted, and Rego policy issues.
• Collaborate with engineering to improve documentation.

Requirements:

• 2-4 years DevOps and cloud experience.
• Strong Linux, analytical, and communication skills.
• Fully remote in Europe.
• Flexible, collaborative culture and growth.

Not Specified

The company develops modern infrastructure orchestration technologies that help engineering teams manage cloud, Infrastructure as Code, and secure workflows. It maintains a remote-first, collaborative culture with an international team.