DevOps & Application Services Manager

LSEG Business Services RM; St. Louis (MO); Híbrido; USD 140.000 - 190.000; Tempo integral

Resumo da vaga

LSEG is seeking an experienced DevOps & Application Services Manager to lead a St. Louis-based team supporting highly available, low-latency trading and market infrastructure services.

You will combine people leadership, production ownership and engineering discipline to improve service resilience, deployment safety, observability and operational efficiency across on-premises and cloud environments. Working with global engineering, product, infrastructure, cyber, risk and business teams, you

Qualificações

• Proven experience leading DevOps and application services teams.
• Strong track record in incident/problem/change management and recovery planning.
• Expertise implementing CI/CD, IaC, automated testing and deployment controls.

Responsabilidades

• Lead a St. Louis-based DevOps and application services team to deliver reliable, low-latency production systems.
• Ensure availability, performance, capacity and recoverability of critical services using SLAs and metrics.
• Drive incident response, root cause analysis and continuous improvement.
• Advance automation, infrastructure as code, testing and deployment controls.

Conhecimentos

DevOps leadership

Incident management

CI/CD

Observability

Cloud & on-prem

Stakeholder management

Ferramentas

CI/CD tools

Monitoring tools

Descrição da vaga

About us

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.

Our people

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and exciting experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organization spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with relevant careers.

Role profile

We are looking for an experienced DevOps & Application Services Manager to lead a St. Louis-based team supporting highly available, low-latency trading and market infrastructure services. You will combine people leadership, production ownership and engineering discipline to improve service resilience, deployment safety, observability and operational efficiency across on-premises and cloud environments. Working with global engineering, product, infrastructure, cyber, risk and business teams, you will ensure critical services are secure, reliable and ready to scale.

What you will be doing

• Manage, coach and grow DevOps and application support engineers; set clear objectives, build capability, support succession planning and create an inclusive, accountable culture.
• Be accountable for availability, performance, capacity and recoverability of assigned trading and application services, using service-level objectives and operational metrics to drive outcomes.
• Lead incident, problem, change, release and event-management practices; coordinate major-incident response, stakeholder communications, root-cause analysis and corrective actions.
• Advance CI/CD, infrastructure as code, configuration management, automated testing, deployment controls and repeatable environment provisioning.
• Improve monitoring, alerting, logging, tracing, dashboards and automated remediation; reduce operational toil and recurring failure demand.
• Maintain disaster-recovery readiness, business-continuity controls, security compliance, vulnerability remediation, audit evidence and operational risk actions.
• Work with global product and engineering teams to ensure new services are supportable, production-ready and aligned with enterprise architecture and technology standards.
• Manage priorities, resources, technical debt, service improvements and dependencies; provide clear reporting on performance, risks, incidents and delivery commitments.
• Use data, retrospectives and industry practices to improve customer outcomes, platform resilience, team effectiveness and cost efficiency.

What you will deliver

• Stable, secure and resilient production services supporting time-sensitive financial markets.
• Measurable reductions in incidents, recovery time, manual effort and deployment risk.
• Consistent production-readiness, service-acceptance and operational-governance standards.
• Modern, reusable delivery patterns for applications and infrastructure across hybrid environments.
• Clear service ownership, actionable operational metrics and transparent risk reporting.
• A high-performing team with strong technical depth, customer focus and effective cross-regional collaboration.

What you will bring

Proven experience leading DevOps, Site Reliability Engineeri