Oncology Support Specialist (Washington, DC)

Novocure; Washington (District of Columbia); On-site; USD 54,000 - 63,000; Full time

Benefits offered by this job

Annual bonus

Restricted stock unit grant

Full range of benefits

Job summary

Novocure is seeking a Device Support Specialist to provide patient-forward care by educating and supporting patients on TTFields therapy. The role involves conducting in-home and virtual visits, managing scheduling, and partnering with cross-functional teams to aid patient needs.

The ideal candidate has an Associate's degree with relevant experience or a Bachelor's degree, particularly in oncology or clinical care. The position supports a flexible hybrid working model, requiring frequent travel.

Qualifications

• 2-3 years of experience in a patient-facing healthcare role.
• Experience in oncology or clinical care is preferred.
• Ability to lift up to 50 pounds.

Responsibilities

• Educate and support patients and caregivers.
• Conduct in-home and virtual visits.
• Manage territory independently, including scheduling.
• Complete documentation and administrative tasks on time.

Skills

Empathy

Emotional intelligence

Technical proficiency

Patient support

Independent work

Education

Associate's degree

Bachelor's degree

Job description

Device Support Specialist (DSS)

Field-Based | Full-Time | Exempt

Washington, DC

At Novocure, we are patient-forward, aspiring to make a difference in cancer. Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.

What You’ll Do

• Deliver patient‑forward care by educating and supporting patients and caregivers on TTFields therapy
• Conduct in‑home, virtual, and occasional clinic visits to train patients, collect data, and troubleshoot equipment
• Manage your territory independently, including scheduling, travel, and follow‑up care
• Partner with Territory Managers and cross‑functional teams to support patient and provider needs
• Complete required documentation, training, and administrative tasks accurately and on time

About You

• Associate’s degree with 2–3 years of experience or Bachelor’s degree with 1–2 years of experience
• Experience in oncology, clinical care, or a patient‑facing healthcare role strongly preferred
• Strong empathy, emotional intelligence, and ability to work independently in the field
• Comfort with frequent travel (~60%), including overnight stays and air travel
• Valid driver’s license, basic technical proficiency, and ability to lift up to 50 pounds

What We Offer

The pay range which Novocure expects to pay for this role at the time of this posting is $54,000- $63,000/yr. This position may also be eligible for an annual bonus and restricted stock unit grant in addition to a full range of benefits. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job‑related knowledge and skills demonstrated.

We offer a flexible, trust‑based hybrid working model for most of our office‑based roles. Employees are asked to be in the office three days per week. We understand that life is not always predictable, so if you need to adjust your schedule, such as leaving early or starting late occasionally, we trust you to balance your time in a way that works for both you and Novocure.

Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Novocure is committed to providing an interview process that is inclusive of our applicant’s needs. If you are an individual with a disability and would like to request an accommodation, please email [e-mail]