Device Repair Technician — Retail Tech & Customer Help

Unitedsmarttech; Franklin (TN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health, dental, vision & lifeinsurance

Paid time off

Ongoing training & career development

Teamwork-based inclusive work culture

Job summary

uBreakiFix by Asurion in Franklin, TN is seeking a Retail Technician to repair devices, assist customers, and grow skills in a fast-paced store environment.

Starts at $15/hr with potential for incentives; includes health/dental/vision, life insurance, and paid time off. You will troubleshoot devices, talk tech clearly, meet goals, manage inventory, and support ongoing training while working weekends.

Qualifications

• 6–12+ months of retail, repair, or customer service experience.
• Knowledge of smartphones/OS/hardware.
• Bonus points for soldering or tech repair skills.
• Friendly, organized, motivated team players.

Responsibilities

• Troubleshoot + repair phones, tablets, and more
• Talk tech in simple, helpful ways with customers
• Hit performance goals and earn uncapped commission
• Manage store inventory
• Package and ship devices for same-day service
• Promote Connected Home tech protection plans
• Work flexible retail hours (incl. weekends)

Skills

Customer service

Repair skills

Troubleshooting

Tools

Soldering

Smartphone repair tools

Job description

uBreakiFix by Asurion in Franklin, TN is seeking a Retail Technician to repair devices, assist customers, and grow skills in a fast-paced store environment.

Starts at $15/hr with potential for incentives; includes health/dental/vision, life insurance, and paid time off. You will troubleshoot devices, talk tech clearly, meet goals, manage inventory, and support ongoing training while working weekends.