Device Repair Tech: Phones & Tablets + Training

EmergencyMD; Huntsville (AL); On-site; USD 18,000 - 23,000; Full time

Job summary

Batteries Plus Bulbs in Huntsville, AL is hiring a Device Repair Technician to repair cell phones, tablets, light fixtures, and other devices as needed. The role supports the start-up of device repair within the store and works in the standard Batteries Plus retail environment.

The position offers base pay and commissions with a focus on repair quality, training, and customer service. Strong technical aptitude and communication skills are required to educate customers and staff.

Qualifications

• Minimum HS diploma/equivalent plus 3-6+ months of device repair experience.
• Demonstrated technical aptitude and ability to quickly pick up new processes.
• Strong written and verbal communication skills with a customer focus.
• Ability to inform, teach, and train store staff and customers.

Responsibilities

• Repair cell phones, tablets, and other devices as needed.
• Receive, pack and ship these devices.
• Develop written procedures and technical videos for common device repair activities.
• Maintain proper inventory.
• Participate in formal training of store associates, including teardown and video training.
• Follow all safety rules and wear PPE.

Skills

Technical aptitude

Customer service

Teach/train others

Detail oriented

Education

High school diploma or equivalent

Job description

Batteries Plus Bulbs in Huntsville, AL is hiring a Device Repair Technician to repair cell phones, tablets, light fixtures, and other devices as needed. The role supports the start-up of device repair within the store and works in the standard Batteries Plus retail environment.

The position offers base pay and commissions with a focus on repair quality, training, and customer service. Strong technical aptitude and communication skills are required to educate customers and staff.