Development Services Administrator

City of San Antonio; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

City of San Antonio’s Development Services Department seeks an experienced administrator to supervise a division such as Field Services, Plan Review, or Land Development. Under administrative direction, you will plan, organize, and direct division activities, supervise staff, and coordinate with other divisions and contracted agencies.

The role involves preparing responses to City Council, developing training, monitoring performance metrics, and managing budgets.

Qualifications

• Bachelor's Degree from an accredited college or university.
• Five years of customer service experience with municipal government, including three years in supervisory or administrative roles.
• Valid Class C Texas Driver's License.

Responsibilities

• Develops administrative and operational plans to ensure efficient operation of a division.
• Oversees coordination between divisions, departments and contracted agencies on special projects.
• Attends meetings with stakeholders and associations related to the division.
• Prepares responses for City Council, staff and citizens regarding the division.
• Suggests and implements management solutions to address problems within the department/division.
• Monitors and maintains performance metrics for the division.
• Prepares reports relating to Development Services issues.
• Prepares training programs for staff related to customer services affecting the section and department.
• Prepares budget recommendations for the section.
• Serves as liaison to address City Council concerns through assigned staff.
• Coordinates street name changes.
• Represents the department on committees.
• Performs related duties as required.

Skills

Plan reviews

Zoning reviews

Permit issuance

Construction knowledge

Engineering knowledge

Building codes

Supervision

Public administration

MS Office

Communication

Problem solving

Policy interpretation

Team leadership

Education

Bachelor's degree

Job description

Under administrative direction, is responsible for performing administrative-level work supervising a division of the Development Services Department. Conducts research, provides data, makes recommendations, and implements solutions to achieve department goals and objectives. Plans, organizes, and directs the activities of one of the specialized divisions of Development Services, including Field Services, Plan Review, and Land Development. Working conditions are primarily inside an office environment. Exercises direct supervision over assigned staff.

This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Work Location

Cliff Morton Development and Business Services Center (One Stop) - 1901 S. Alamo St., San Antonio, TX (78204)

Work Hours

7:45 a.m.- 4:30 p.m., Monday - Friday

• Develops administrative and operational plans to ensure the efficient operation of a division of the Development Services Department.
• Oversees coordination between divisions, departments and contracted agencies throughout duration of assigned special projects.
• Attends meetings with individual stakeholders, organizations, and associations as they relate to a division of Development Services.
• Prepares responses for City Council, staff and citizens regarding a division of Development Services.
• Suggests and implements management solutions to address new or ongoing problems within department, division, or section.
• Monitors and maintains performance metrics for assigned division of Development Services.
• Prepares reports relating to Development Services Department issues.
• Prepares training programs for staff related to customer services affecting the section and department.
• Prepares budget recommendations for the section.
• Serves as liaison to address City Council concerns through assigned staff.
• Responsible for the coordination of street name changes.
• Serves as departmental representative on committees.
• Performs related duties and fulfills responsibilities as required.

• Bachelor's Degree from an accredited college or university.
• Five (5) years of increasingly responsible experience in customer service with municipal government; building construction, municipal building plan or zoning review, or permit issuance, including three (3) years of supervisory or administrative experience.
• Valid Class C Texas Driver's License.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

• Knowledge of procedures and techniques for plan reviews, zoning reviews and permit issuance.
• Knowledge of principles and practices of construction and engineering.
• Knowledge of codes, regulations, and ordinances related to the construction/building industry, City standards and specifications.
• Knowledge of basic mathematical principles.
• Knowledge of principles and practices of supervision, training, and personnel management.
• Knowledge of public administration practices and local government issues.
• Skill in utilizing a personal computer and associated software programs.
• Ability to operate a computer keyboard and other basic office equipment.
• Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Ability to communicate clearly and effectively.
• Ability to interpret and apply Federal, State and local policies, procedures, laws, and regulations related to the assigned area.
• Ability to read and interpret building plans.
• Ability to implement policies and procedures.
• Ability to facilitate development projects through process.
• Ability to interpret and properly apply all applicable regulations.
• Ability to establish and maintain effective working relationships with City staff, management and the general public.
• Ability to plan and prioritize the work of personnel.