Development Review/Permitting Specialist I

Citrus County Board of County Commissioners; Lecanto (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

The Citrus County Board of County Commissioners seeks a Development Review/Permit Specialist I in Lecanto, FL. The role processes permit applications, verifies completeness, routes to reviewing agencies, and issues permits as needed.

Responsibilities include answering calls, handling public records requests, data entry into permitting software, and assisting applicants with requirements and procedures. This is a full-time, in-person position based in Lecanto.

Qualifications

• High school diploma or GED required.
• 3+ years administrative/clerical support experience.
• 2+ years experience in direct customer service.

Responsibilities

• Receive and process permit applications and related documents.
• Route packages to relevant agencies for review.
• Assist the public with permit requirements and procedures.
• Perform data entry into permitting software and track status.
• Respond to inquiries by phone, walk-ins, and email.
• Educate public on laws, codes, and procedures related to permitting.
• Maintain accurate records and ensure documents are complete.

Skills

Customer service

Organization

Verbal and written communication

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

The Development Review/Permit Specialist I receives, and processes permit application packages, verifies completeness, routes packages to other agencies for review. Receives and processes review comments, final process application packages, and issues permits accordingly.

Detailed information regarding the County’s benefits package and retirement offerings may be found here: Benefits

To learn more about Citrus County: Citrus County Government and Official Guide to Crystal River and Citrus County, Florida

• Full-time, in-person position based in Lecanto, FL, scheduled hours are Monday - Friday, 8:00 AM to 5:00 PM.
• Answer phone calls, route calls to appropriate person or agency.
• Performs basic clerical work including, but not limited to, filing, email routing, creating files, receiving, and stamping paperwork. Assists other permitting specialists, as needed.
• Fulfills public records requests, locate files and associated information.
• Processes various documents and routes to the appropriate person.
• Responds timely to inquiries via correspondence by phone, walk-ins, and email.
• Assists the public with permit application requirements and processes procedures to contractors, owner-builders and permitting agencies.
• Performs other duties as required.
• Ensures that all permitting documents are complete and are in proper order.
• Educates, explains, and assists the public in understanding federal, state, and local laws, ordinances, codes, policies, and procedures as it pertains to the permitting process.
• Perform data entry to permitting software, processes and routes permit packages and final process permit applications for issuance.
• Serves as liaison between the applicant and various review agencies to include Utilities, Fire Prevention, Planning, Engineering, Environmental Health, Building Plan Review, and others.
• Verifies parcel identification, ownership, legal description from public records and submitted documentation.
• Perform other duties as required.

Education, Training, and Experience

• High school diploma or GED equivalent.
• Three (3) years experience in administrative and clerical support and two (2) years of experience performing direct customer service responsibilities.
• Previous experience in residential development, permits, and planning, preferred.

Skills and Abilities

• Excellent customer service skills, communication skills and strong attention to detail required.
• Must have strong organizational skills to plan, prioritize, multi-task and independently execute projects/tasks within specific deadlines while maintaining flexibility.
• Ability to effectively communicate (verbally and in writing) in a clear, confident manner using proper grammar.
• Requires ability to maintain courteous and effective relations with County staff, elected officials, community interest groups and the public.
• Must have strong working knowledge of computers and be proficient in the use of Microsoft Office Suite of Products (i.e., Outlook, Word, Excel, etc.).

Licenses and Certifications

• Valid Florida Driver License (or must obtain within 30 days of establishing residency in Florida), or valid Florida Identification Card is acceptable only for positions not required to drive a county vehicle.
• May require Notary Public Certification.
• Must have or be able to obtain within 90 days certification in FEMA National Incident Management System (NIMS) courses:
  • IS-100.c: Introduction to the Incident Command System (ICS); and
  • IS-700.b: An Introduction to the National Incident Management System

Physical Requirements/Work Environment

• Requires sitting most of the day.
• The job involves frequent lifting and carrying up to 10 pounds.
• The job requires frequent balancing, and on occasion bending, squatting, and reaching above shoulders.
• The job requires the completion of tasks that involves typing, simple grasping, and fine manual manipulation.
• The job requires normal visual acuity and field of vision, color vision, hearing, and speaking.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Emergency Response/Recovery Activities

• All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens. Emergency response duties may also include driving and/or operating a county vehicle or equipment and employees must obey all safety policies, and roadway rules and laws.

Must successfully pass a criminal background check.

Citrus County, Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Citrus County, Florida Board of County Commissioners (BOCC), is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), marital status, citizenship, physical or mental disability, genetic information, veteran status, or any other protected trait.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the Citrus County, Florida Board of County Commissioners in advance to allow sufficient time to provide an accommodation.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.

Pursuant to Chapter 119, Florida Statutes or the “Public Records Law,” applications, resumes and personnel records are subject to public inspections. Details regarding the “Public Records Law”/ “The Sunshine Law” / Florida Statutes and the statutory exemptions are available on websites such as the Florida Office of the Attorney General, Florida Senate and Florida Legislature. Additionally, Citrus County Board of County Commissioners Public Information section is located on our website.