Development Product Owner

Tata Consultancy Services; San Antonio (TX); On-site; USD 75,000 - 120,000; Full time

Job summary

Tata Consultancy Services Limited in San Antonio, TX seeks a Product Manager to lead digital product development within Technology. You will own the backlog, coordinate with business, sponsors, and cross-functional teams, and drive end-to-end product delivery across web, mobile, and cloud platforms.

Ideal candidates will have hands-on experience in digital sales, insurance servicing, and real-time omnichannel journeys, with a strong emphasis on stakeholder communication and value delivery.

Qualifications

• Bachelor degree in Computer Science or related field.
• Experience with digital channels and customer journeys.
• Hands-on experience with IAM, security, and data privacy.

Responsibilities

• Engage multiple stakeholders to own and prioritize product backlog.
• Demonstrate user stories to business and cross-functional teams and secure sign-off.
• Manage pre-, during, and post-Inception backlog activities.
• Collaborate on end-to-end product delivery across channels.

Skills

Digital communication

Virtual agent interaction

P&C Billing experience

Customer journey design

Context and interaction management

IAM and security

API and integration

Web and cloud tech

Insurance digital sales

Education

Bachelor of Computer Science

Tools

JIRA

Kanban

Job description

Must Have Technical/Functional Skills

• Digital communication and conversation experience: Two way digital communication, Real time communication, Asynchronous conversation,
• Virtual agent interaction, contextual assistance and seamless human hand off
• P&C and Billing Experience: Good implementation knowledge in P&C lines of business like personal auto, workmen compensation with strong hands on billing products/modules
• Customer and member experience: Customer journey design, UX, Digital Experience, Co browsing, Member channel experience, Self service and tell me once experiences
• Context and interaction management: Real time context transfer, Unified interaction history, Saving/retrieving previous interactions, continuity across channels, and contextual information transfer
• Identity, Access and Security: IAM, Authorization, Delegated access, Operator models, Security, Privacy and compliance
• API, Integration and workflow engineering: API and Integration skills, Member/account integrations, Workflow orchestration, System to system communication and self service enablement
• Web, Mobile and cloud technology: Web and mobile product knowledge, cloud architecture awareness, AWS knowledge and digital channel technologies
• Insurance digital sales and servicing: Digital quoting, quote management, quote to bind process, account/member servicing, Virtual agent to professional hand off and end to end digital transaction journeys

Roles & Responsibilities

• Proven ability to handle the role of development product owner engaging multiple stakeholders from business, sponsor, team, program and solution streams
• Exposed to tools like JIRA and Kanban etc.,
• Versatile in managing product backlogs and prioritization of user stories etc.,
• Managing the life cycle of product backlogs and activities during pre inception, during and post inception phases of program increment planning
• Hands in demonstration of the completed user stories with different stakeholders like business, other cross team etc., and managing the acceptance criteria and sign off etc.

Salary - $75,000 to $120,000

Location: San Antonio, TX

Function: TECHNOLOGY

Role: Product Manager

ID: 433628

Skills: IAM

Salary Range: $75,000 - $120,000

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER SCIENCE