Development Operations Specialist

The Circle of Care; Wilton (CT); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Employer-subsidized medical insurance

Generous paid time off

403(b) retirement plan with employer贡献

Job summary

The Circle of Care in Wilton, CT is seeking a Development Operations Specialist to oversee fundraising systems, data quality, and operational processes supporting donor engagement and community partnerships.

You will own the technology ecosystem for fundraising, configure platforms, generate actionable reports, and train staff to maximize efficiency and impact. The role offers a collaborative, mission-driven environment with opportunities to shape fundraising operations.

Qualifications

• Three to five years of nonprofit experience focused on CRM management, fundraising operations, database administration, or development operations.
• Strong technology aptitude with CRM and fundraising platforms.
• Excellent organizational and project management skills.
• Ability to manage multiple priorities independently.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and cloud‑based business systems.
• Valid driver's license and ability to perform light physical work.

Responsibilities

• Fundraising Technology & Platform Administration across Blooming, GiveSmart, RunSignUp and related tools.
• Configure, maintain, and optimize campaigns, events, online giving pages, and peer-to-peer platforms.
• Implement platform improvements, system integrations, and operational efficiencies.
• Train and support staff in fundraising technologies to improve adoption.
• Maintain donor records and ensure data integrity across systems.
• Develop, generate, and analyze fundraising reports to inform decisions.
• Monitor system performance and improve workflow efficiencies.
• Support peer-to-peer fundraising campaigns and event logistics.
• Collaborate with department managers and cross-functional teams to streamline operations.

Skills

CRM management

Fundraising operations

Database administration

Project management

Microsoft Office

Cloud-based systems

Strong communication

Driver's license

Education

Bachelor's degree or equivalent experience

Tools

Bloomerang

GiveSmart

RunSignUp

Job description

Development Operations Specialist
Build the systems that help make life-changing support possible for families facing childhood cancer.

Circle of Care is seeking a technology‑minded professional with exceptional attention to detail skills to oversee the systems, platforms, and operational processes that power our fundraising efforts. This newly created position is ideal for someone who enjoys solving problems, improving processes, and helping others succeed through smart technology and strong operational support.

If you thrive on organization, data, technology, and making systems work better, we'd love to meet you.

Position Snapshot

Position
Development Operations Specialist
Reports To
Development Manager & Community Partnerships and Engagement Manager
Status
Full‑time, Exempt
Location
Wilton, Connecticut (office‑based)
Schedule
Monday–Friday with occasional evenings and weekends
Salary
$60,000–$65,000, commensurate with experience
Start Date
Open until filled
About Circle of Care
Founded in 2003, Circle of Care provides practical, emotional, and financial support to families facing childhood cancer throughout Connecticut and neighboring regions. Working alongside pediatric oncology teams at regional children’s hospitals, our programs help families navigate the many challenges that exist beyond medical treatment.

Each year, Circle of Care serves more than 275 families through emergency financial assistance, educational programs, peer support, family resources, room makeovers, and other services designed to ease the childhood cancer journey. Since our founding, we have provided more than $6 million in direct assistance to over 4,100 families.

Learn more at www.thecircleofcare.org

Why This Role Matters

The Development Operations Specialist is the operational backbone of Circle of Care's fundraising efforts.

As the owner of our fundraising technology ecosystem, you'll ensure our platforms, databases, reporting, and fundraising systems operate efficiently and accurately. Working closely with the Development Manager and Community Partnerships & Engagement Manager, you'll help transform data into action, streamline fundraising operations, and provide the technology support that allows our team to build stronger relationships with donors and community partners.

This is a newly created role with tremendous opportunity to improve processes, recommend innovations, and help shape the future of fundraising operations at Circle of Care.

Key Responsibilities

• Fundraising Technology & Platform Administration
• Serve as the operational expert for Bloomerang, GiveSmart, RunSignUp, volunteer management systems, and related fundraising tools.
• Configure, maintain, and optimize fundraising campaigns, events, online giving pages, and peer‑to‑peer fundraising platforms.
• Recommend and implement platform improvements, system integrations, and operational efficiencies.
• Train and support staff in the effective use of fundraising technologies.
• Database & Development Operations
• Maintain accurate donor and constituent records across fundraising systems.
• Coordinate database administration with gift processing to ensure data integrity.
• Develop, generate, and analyze fundraising reports.
• Monitor system performance and improve workflows.
• Peer‑to‑peer Fundraising & Event Support
• Administer peer‑to‑peer fundraising campaigns.
• Support participant registration, team creation, fundraising pages, onboarding communications, and automated email journeys.
• Configure fundraising platforms for events and campaigns.
• Assist with event logistics and on‑site support.
• Team Collaboration & Organizational Support
• Provide administrative and operational support to department managers.
• Help establish efficient processes across the Development Department.
• Collaborate with Marketing, Programs, Executive Leadership, and volunteers.

What Success Looks Like

• Become the organization's trusted expert on fundraising platforms and development operating systems.
• Ensure fundraising databases remain accurate, organized, and reliable.
• Improve reporting capabilities supporting fundraising decisions.
• Deliver smooth online fundraising experiences.
• Implement meaningful process improvements.

Benefits

• Employer‑subsidized medical insurance
• Generous paid time off
• 403(b) retirement plan with employer contribution eligibility after one year
• Professional development funding

Qualifications

Required

• Three to five years of nonprofit experience focused on CRM management, fundraising operations, database administration, or development operations.
• Strong technology aptitude with CRM and fundraising platforms.
• Excellent organizational and project management skills.
• Ability to manage multiple priorities independently.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and cloud‑based business systems.
• Valid driver's license and ability to perform light physical work.

Preferred

• Bachelor's degree or equivalent experience.
• Experience with Bloomerang, GiveSmart, RunSignUp and other fundraising platforms
• Experience creating reports and fundraising analytics.
• Knowledge of nonprofit fundraising principles.
• Experience supporting peer‑to‑peer fundraising or events.

Questions may be directed to Lisa Robb, Search Consultant, [e-mail].

Join Our Team

At Circle of Care, relationships are at the heart of everything we do. We recognize that the strongest candidates don't always meet every qualification listed. If you're excited about this opportunity and believe your experience would help advance our mission, we encourage you to apply.

Equal Employment Opportunity

Circle of Care is an equal opportunity employer and is committed to fostering a welcoming, inclusive, and respectful workplace. We do not discriminate based on age, disability, race, color, ancestry, national origin, religion, creed, marital status, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by law. We celebrate diverse perspectives and are committed to creating an environment where every employee, volunteer, and community partner feels valued and respected.