Development Operations Specialist

Advserv; Nashville, Northern (TN, KY); On-site; USD 64,000 - 68,000; Full time

Job summary

Barbershop Harmony Society is seeking a Development Operations Specialist to design and oversee donor data infrastructure and gift processing for a growing philanthropy program in the United States. The role emphasizes building processes from the ground up, ensuring data integrity and reliable reporting to guide fundraising strategy.

This build-oriented position collaborates with the Director of Philanthropy, CFO/COO, Philanthropy Officer, and cross-functional partners in finance, IT,

Qualifications

• Experience in donor relations and stewardship workflows.
• Ability to design scalable data processes and improve data quality.

Responsibilities

• Design and build the operational backbone of a development program.
• Ensure accurate donor records and compliant gift processing.
• Deliver reliable reporting and insights to shape fundraising strategy.

Job description

Salary: $64,000.00 - $68,000.00 Annually

Application Deadline: Aug 31, 2026

Donor Relations / Stewardship

Position Summary

The Development Operations Specialist builds and oversees the systems, processes, and data infrastructure that power the Barbershop Harmony Society's philanthropic strategy. BHS launched its first in-house philanthropy department in January 2026, and this role carries a rare mandate: to design the operational backbone of a development program from the ground up rather than inherit one. The Development Operations Specialist ensures accurate donor records, consistent and compliant gift processing, high data integrity, and reliable reporting across a modern development technology stack - and translates that data into insight that shapes fundraising strategy.

This is a build-oriented role. The successful candidate will be as comfortable designing a process that does not yet exist as executing one that does.

The Development Operations Specialist works closely with the Director of Philanthropy, CFO/COO, Philanthropy Officer, Legacy Gifts Officer, and Fundraising Campaigns & Donor Engagement Officer, as well as cross-functional partners in finance, IT, membership, marketing, and events. The role also supports the operational and reporting relationship between BHS and Harmony Foundation International, a Type I Supporting Organization of BHS.

BHS serves approximately 14,000 members across 650 chapters and districts throughout North America. Gifts flow through multiple channels and designations: unrestricted, program-restricted, chapter- and district-designated, memorial, endowment, and planned, making clean data architecture and disciplined fund coding essential to the department's credibility.