Development Operations Director: Prospects & Systems

National Museum of Wildlife Art; Boston (MA); On-site; USD 105,000 - 115,000; Full time

Job summary

The Isabella Stewart Gardner Museum is seeking a Director of Development Operations who will lead prospect management, CRM systems, and donor stewardship to support a $9M annual development goal while supervising the Prospect Research Manager and Development Database Analyst.

The role collaborates with Finance, IT, Marketing, and Executive Leadership to drive fundraising strategy, budgeting, and cross-department initiatives. Onsite in Boston with strong leadership and analytical requirements.

Qualifications

• Bachelor's degree required.
• Experience with prospect management and a deep affinity for systems is a must.
• Logical and strategic thinking and excellent verbal and written communication skills.
• Experience managing staff; an open and collaborative management style.
• Experience managing a budget.
• Ability to interface productively with staff across the department and museum.
• Experience collaborating with the Finance department, Board Relations and/or Executive Leadership.
• Good judgment and ability to be discreet and handle confidential information.
• At least five years of experience working in development.
• Must be available to work events as necessary on nights and occasionally on weekends.
• Ability to multi-task is a must.

Responsibilities

• Design and maintain a prospect management system and strategies for individual giving.
• Oversee development systems and data reporting to support fundraising goals.
• Supervise the Prospect Research Manager and Development Database Analyst.
• Lead cross-department collaborations to support museum-wide initiatives.
• Oversee departmental budget and participate in technology task forces and projects.
• Partner with Finance, IT, Marketing, and Executive Leadership on donor stewardship and strategy.

Skills

Prospect management

Systems

Staff management

Budget management

Communication

Cross-department collaboration

Discretion and confidentiality

Multi-tasking

Tessitura development software

Education

Bachelor's degree

Tools

Tessitura

Job description

The Isabella Stewart Gardner Museum is seeking a Director of Development Operations who will lead prospect management, CRM systems, and donor stewardship to support a $9M annual development goal while supervising the Prospect Research Manager and Development Database Analyst.

The role collaborates with Finance, IT, Marketing, and Executive Leadership to drive fundraising strategy, budgeting, and cross-department initiatives. Onsite in Boston with strong leadership and analytical requirements.