Development Operations & Communications Specialist

MFS Investments; Salem (MA); On-site; USD 34,000 - 35,000; Full time

Job summary

The Peabody Essex Museum is seeking a Development Operations & Communications Specialist to support fundraising operations, donor services, and communications. You will process roughly 4,000 annual transactions and handle gift administration, data maintenance, and cross-department coordination to bolster fundraising results.

The ideal candidate has a bachelor’s degree and 2+ years in Development functions, with strong attention to detail, organization, and communication skills.

Qualifications

• Bachelor's degree and 2+ years experience in Development functions.
• Strong attention to detail and excellent organizational/time management skills.
• Experience with databases, spreadsheets, and data maintenance.
• Knowledge of Tessitura or comparable CRM preferred; familiarity with Word/Excel/Google Docs expected.
• Willingness to work occasional evenings and weekends as needed.

Responsibilities

• Support fundraising operations, donor services, and Development communications.
• Process ~4,000 annual transactions with accuracy and timeliness.
• Provide gift administration, database maintenance, and prospect research.
• Coordinate cross-departmentally to support Development team effectiveness.

Skills

Attention to detail

Organizational skills

Time management

Analytical thinking

Verbal communication

Written communication

Education

Bachelor's degree

Tools

Tessitura

Job description

The Development Operations & Communications Specialist (DOC Specialist) plays a vital role in supporting the Peabody Essex Museum’s fundraising operations, donor services, and Development communications. This position ensures the timely and accurate processing of approximately 4,000 annual transactions, including outright gifts, multi-year commitments, and other forms of philanthropic support. The Development Operations & Communications Specialist also provides gift administration, database maintenance, prospect research, and cross-departmental coordination to support the Development team’s effectiveness and the Museum’s fundraising goals.

The ideal candidate will have a bachelor’s degree and two or more years of experience with Development functions while having exceptional attention to detail, strong organizational and time management skills, and the ability to manage multiple priorities and meet deadlines. They are an effective problem-solver who works well independently and collaboratively, with strong analytical, mathematical, written, and verbal communication skills. Experience with databases, spreadsheets, and data maintenance is required, with knowledge of Tessitura or a comparable CRM preferred. Proficiency in Microsoft Word, Excel, Google Docs, and related tools is expected, while experience with Google Calendar, Monday.com, and WordFly is preferred. The candidate must exercise discretion when handling confidential information and be available to work occasional evenings and weekends as needed.

The hiring range for this role is $24.49 to $25.21 commensurate with experience.