Development Operations Analyst

Epicor; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health and Wellness

Mentoring program

LinkedIn Learning licenses

Job summary

Epicor is seeking a Development Operations Analyst to design, implement, build, deploy, and manage configuration for Epicor products and infrastructure. You will work with a team to automate deployments, monitor metrics, and improve both infrastructure and application development.

The role emphasizes strong debugging and basic scripting skills, collaboration and attention to detail, plus the ability to document processes and support production escalations as needed.

Qualifications

• 3+ years of applicable experience and demonstrated success/knowledge.
• High school diploma required; Bachelor's degree preferred.
• Ability to complete and maintain basic work and project records.
• Strong debugging skills and basic scripting skills.
• Ability to work as part of a team, attention to detail, and problem-solving skills.

Responsibilities

• Design, automate, and test application and infrastructure code deployments across all environments.
• Monitor metrics and consult with peers for feedback during testing stages.
• Build, maintain, and monitor application and infrastructure configuration standards.
• Manage day-to-day administration of projects and CI/CD tools with the team.
• Document and design various processes, updating existing ones as needed.
• Improve infrastructure and application development.
• Follow all best practices and procedures established by the company.
• Aid support team managing production escalations.

Skills

Debugging

Scripting basics

Team collaboration

Attention to detail

Problem solving

Education

High School Diploma

Bachelor's degree preferred

Tools

CI/CD tools

Job description

Start your journey as a Development Operations Analyst! You will help design, implement, build, deploy, and manage configuration for Epicor products and infrastructure. We are looking for candidates with strong problem-solving skills, attention to detail, and a collaborative mindset.

What you will be doing:

• Design, automate, and test application and infrastructure code deployments across all environments.
• Monitor metrics and consult with peers for feedback during testing stages.
• Build, maintain, and monitor application and infrastructure configuration standards.
• Manage day-to-day administration of projects and CI/CD tools with the team.
• Document and design various processes, updating existing ones as needed.
• Improve infrastructure and application development.
• Follow all best practices and procedures established by the company.
• Aid support team managing production escalations.

What you will likely bring:

• 3+ years' applicable experience and demonstrated success/knowledge.
• High school diploma required; Bachelor's degree preferred.
• Ability to complete and maintain basic work and project records.
• Strong debugging skills and basic scripting skills.
• Ability to work as part of a team, attention to detail, and problem-solving skills.

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.