Development Officer

Ronald McDonald House Charities of Central Indiana; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Salary

Generous Time Off

Benefits

Job summary

Ronald McDonald House Charities of Central Indiana seeks a Development Officer to enhance donor stewardship and relationship management. The role involves leading a donor stewardship program, managing individual and corporate donor portfolios, and maintaining meaningful connections to drive philanthropic support.

Ideal candidates should have fundraising experience, strong communication abilities, and a dedication to the organization's mission. RMHCCIN offers competitive salary, benefits, and a supportive environment.

Qualifications

• 3-5 years of experience in fundraising, sales, relationship management, or a related field.
• Demonstrated ability to build and maintain meaningful relationships.
• Strong written and verbal communication skills.

Responsibilities

• Manage and grow a comprehensive donor stewardship program.
• Conduct timely follow-ups to deepen engagement with donors.
• Build authentic relationships through personalized outreach.

Skills

Relationship management

Fundraising

Project management

Communication

Job description

Are you a process-driven fundraising professional who enjoys bridging the pieces of stewardship together for successful teams? If so, RMHCCIN could be your next development home to blend project management and fundraising in a second-to-none mission-focused environment!

About Us

Ronald McDonald House Charities of Central Indiana (RMHCCIN) is seeking a relationship-driven, thoughtful, and mission-focused professional to join our development team as a Development Officer.

This role is central to how we care for and grow our community of supporters. The Development Officer will lead and execute a comprehensive donor stewardship program - ensuring every donor feels valued, connected, and inspired by the impact of their giving. In addition, this role will manage a portfolio of individual and corporate donors and prospects, building meaningful relationships that deepen engagement and increase philanthropic support over time.

This is an ideal opportunity for someone who thrives on building authentic relationships, communicating impact, and creating experiences that connect people to a mission that matters.

Duties & Responsibilities

Donor Stewardship & Experience

• Own and continuously improve RMHCCIN's donor stewardship program, setting annual strategy, evaluating effectiveness, and recommending enhancements to the CAO.
• Design and implement meaningful, timely, and personalized donor touchpoints (thank-you communications, impact reports, video communications, milestone recognition).
• Engage volunteers, board members, and staff in the donor cultivation, solicitation, and stewardship process.
• Ensure donors at all levels feel informed, appreciated, and connected to the mission.
• Partner with marketing/communications to align messaging and storytelling.
• Oversee and enhance donor engagement opportunities such as tours and small stewardship gatherings.

Relationship Management & Fundraising

• Manage an assigned portfolio of individual and corporate donors and prospects at the mid-level and major gift range, maintaining consistent and meaningful contact with each.
• Build and maintain authentic relationships through regular, personalized outreach (calls, emails, meetings).
• Conduct timely and thoughtful follow-up with current donors to deepen engagement and strengthen retention.
• Proactively identify and attract new prospects; develop and execute moves management strategies to advance donors through the giving cycle from first gift to major gift consideration.
• Solicit gifts in alignment with organizational priorities and donor interest.
• Support cultivation and stewardship strategies for corporate partners, including volunteer engagement and sponsorship alignment.

Collaboration & Team Support

• Work closely with the development team to align stewardship and fundraising strategies across campaigns and initiatives.
• Partner with program staff to understand and communicate impact.
• Maintain accurate, timely donor records and contact reports in Raiser's Edge NXT; contribute to portfolio reporting and pipeline updates for the CAO on a regular cadence.
• Contribute to a collaborative, positive, and mission-focused team culture.

Qualifications

• 3-5 years of experience in fundraising, sales, relationship management, or a related field.
• Demonstrated ability to build and maintain meaningful relationships.
• Strong written and verbal communication skills, with the ability to convey impact in a compelling and accessible way.
• High level of emotional intelligence, empathy, and professionalism.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities while maintaining a high level of responsiveness.
• High level of personal integrity and proven experience in maintaining discretion and confidentiality.
• Comfortable communicating with diverse individuals and groups (cultural and social).
• Passion for the mission of RMHCCIN.

Physical Requirements

The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.

• Ability to sit for extended periods of time while working on a personal computer and to move intermittently throughout the workday.
• Strong sensory skills, such as good eyesight, good hearing, ability to taste and smell, and dexterity required.
• Lift and carry up to 25 pounds without assistance.
• Perform work on uneven and wet surfaces.
• Ability to climb a ladder occasionally and maneuver two flights of stairs at a time.
• Ability to walk, stand, and bend for long periods of time.
• Ability to use your hands to perform activities involving holding, grasping, turning, and pulling.
• Must have a valid driver’s license and good driving record to operate company vehicles.
• Ability to drive/sit in a vehicle to travel between work locations.
• Ability to travel by car or plane with the possibility of overnight hotel stays (less than 10%).

Competencies (Knowledge, Skills, Capabilities)

The requirements listed below are representative of the competencies required to perform each essential duty satisfactorily.

Business Acumen; Management & Leadership; Communication; Reasoning & Problem Solving; Building Relationships with Kindness & Empathy; Project Management; Fiscal Responsibility; Strategic & Creative Thinking

What we Offer

• Competitive Salary
• Benefits
• Generous Time Off
• Ancillary Benefits