Development Manager

Clackamas Women's Services; Oregon City (OR); On-site; USD 74,000 - 106,000; Full time

Benefits offered by this job

Employer-paid health benefits

Long-term disability & life insurance

PTO 28.5 days (first year)

Holiday pay

Birthday off

Parental leave

5% retirement plan contribution

Anniversary bonus

Travel stipend

Employee Assistance Program

Job summary

Clackamas Women's Services seeks a Development Manager to lead donor cultivation, retention, and gift growth. You will manage a portfolio of individual donors, build engagement through personalized outreach, and drive annual giving campaigns in partnership with the Development Director.

The role includes coordinating direct mail, year-end campaigns, and donor communications, while advancing fundraising goals and equity-driven program support.

Qualifications

• Minimum of 3 years of development experience with fundraising.
• Ability to manage donor relationships and donor databases.
• Experience leading annual giving, direct mail, online campaigns and events.
• Strong communication, organization, and detail orientation.
• Proficiency with fundraising software and CRM systems.

Responsibilities

• Develop and manage a portfolio of individual donors, especially under $5,000.
• Cultivate, solicit, and steward donors to increase giving and retention.
• Create strategies to grow annual giving and monthly sustainer programs.
• Oversee direct mail and year-end campaigns with coordinated messaging.

Skills

Fundraising

Donor relations

Nonprofit fundraising

Campaign management

Project management

Communication skills

Tools

MS Office Suite

Adobe InDesign

Adobe Creative Cloud

Canva

CRM (Bloomerang/GreaterGiving)

WordPress

SharePoint

Job description

Staff with bilingual competencies provide an additional and essential value to our organization and we increase our starting wage accordingly for bilingual staff.

Note to Candidates

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. Clackamas Women's Services is committed to building a diverse and inclusive organization, and we strongly encourage you to apply, even if you don't believe you meet every one of the qualifications as described or if you require a reasonable accommodation to apply for or perform job duties.

About Clackamas Women's Services (CWS)

Clackamas Women's Services (CWS) was incorporated in 1985 as Clackamas County's first shelter for survivors escaping family violence and domestic abuse. CWS' service delivery framework is built on trauma-informed best practices that promote safety and self-determination. Our vision is to live in a society that no longer tolerates domestic and sexual violence but rather thrives on mutual respect.

CWS offers comprehensive, responsive solutions for adults and children impacted by sexual assault, domestic violence, stalking, the sex industry, and elder abuse. Through our emergency shelter, A Safe Place Family Justice Center, satellite offices, and throughout the community, CWS coordinates services with other public and private agencies in order to best serve survivors seeking help. Participants in our programs receive no-cost services by highly trained staff.

CWS is committed to building an organizational culture that reflects our values. We envision a community of survivors, staff, partners, volunteers, and donors who are deeply committed to breaking the isolation of domestic and sexual violence. We do this by creating community and partnership, honoring and celebrating survivors, and engaging in work toward equity and social change through community engagement and by investing internally in continual improvement and learning processes. We are dedicated to the ongoing work of creating and sustaining a community where everyone can thrive.

Benefits of working at CWS

Clackamas Women's Services is proud to offer competitive wages, paying above market for all positions and offering a full package of benefits, including:

• 100% employer-paid health, dental, vision, and alternative care benefits for employee and dependent child(ren).
• 100% employer-paid long-term disability and life insurance.
• Generous PTO (28.5 days in the first year based on accrual).
• 10 days of Holiday pay of your choosing.
• Paid day off for birthday.
• Paid parental leave.
• Monthly retirement plan contribution of 5%.
• Anniversary bonus, $25/year of service.
• $100 monthly travel stipend.
• Employee Assistance Program.
• CWS was voted one of the 100 Best Nonprofits to Work for in Oregon in 2024! (2022 & 2023 too!)
• Work with a heart-centered team providing culturally responsive emergency, transitional, and long-term support and services. CWS helps survivors build hope and resilience so they can achieve their goals for personal safety, physical and mental wellness, financial autonomy, and family stability.

Pay:

$74,497.50 - $106,102.50 DOE.

Hiring at the midpoint of the scale is standard practice, and all hiring decisions are based on skills and experience. Benefits are available on the first of the month following the hire date.

Position Purpose

The Development Manager is a key member of the CWS Development Team and plays a lead role in growing and strengthening individual giving. This position manages a portfolio of individual donors, with primary responsibility for cultivating, soliciting, and stewarding donors giving under $5,000, as well as growing CWS's monthly sustainer and annual giving programs.

Working closely with the Development Director, the Development Manager builds meaningful, long-term relationships with donors; manages direct mail, year-end, and other individual giving campaigns; and develops strategies to strengthen donor engagement, retention, and overall fundraising revenue.

The Development Manager also supports special events, community and corporate partnerships, and other Development activities that advance CWS’s mission and long-term fundraising goals.

Key responsibilities

Individual Giving & Major Gift Pipeline

• Manage and grow an assigned portfolio of individual donors and prospects, with primary responsibility for donors giving under $5,000.
• Cultivate, solicit, and steward donors through personalized outreach and meaningful engagement, with a focus on strengthening relationships, increasing giving, and supporting long-term retention.
• Develop individualized cultivation and stewardship strategies that deepen donor relationships, encourage increased and sustained giving, and move donors through the giving pipeline.
• Identify donors with potential for higher-level major gifts, planned gifts, or bequests and partner with the Development Director on cultivation and transition strategies.

Annual Giving & Monthly Sustainers

• Lead strategies to grow CWS's annual giving program, including monthly sustainers and recurring donors.
• Develop approaches to acquire, retain, renew, and upgrade individual donors across giving levels.
• Create meaningful stewardship opportunities that strengthen donor connection to CWS and encourage long-term support.
• Regularly assess donor engagement and giving trends to identify opportunities for increased participation and support.

Direct Mail, Year-End & Individual Giving Campaigns

• Lead CWS’s direct mail and individual giving campaigns, including year-end appeals, periodic fundraising appeals, email campaigns, and donor communications.
• Develop campaign strategies, timelines, messaging, audience segmentation, and follow-up in partnership with the Development Director.
• Manage year-end community fundraising efforts and giving campaigns, such as Give!Guide and CWS's Holiday Giving Program.
• Evaluate campaign performance against established organizational benchmarks and use results to strengthen future fundraising efforts.

Donor Stewardship & Retention

• Develop and implement consistent donor stewardship practices across individual giving programs.
• Ensure donors receive timely, meaningful acknowledgment and communication about the impact of their support.
• Identify opportunities to deepen engagement with current donors and re-engage lapsed donors.
• Partner with Development staff to create donor-centered communications, impact stories, newsletters, and other stewardship materials.
• Support the planning and execution of fundraising events and donor engagement opportunities.
• Cultivate corporate, business, civic, and community relationships that support fundraising and increase awareness of CWS's mission.
• Partner with the Development Team on sponsorships, community giving campaigns, and other fundraising opportunities.
• Coordinate event logistics, vendors, volunteers, and other event needs as appropriate.
• Maintain accurate and timely donor records, contact reports, moves management activities, and gift information within CWS's CRM.
• Use donor data and reporting to inform cultivation, stewardship, retention, and fundraising strategies.
• Support strong database practices and ensure donor information is handled accurately and confidentially.
• Provide backup support for gift processing, donor pick-ups/deliveries and data entry as needed.

General responsibilities

• Partner with the Development Director in implementing CWS's annual fundraising plan and priorities.
• Collaborate with Development, Communications, program staff, leadership, and other colleagues to connect donors meaningfully with CWS's mission and impact.
• Represent CWS at donor meetings, community events, fundraising activities, and other external engagements.
• Represent the mission, values, and philosophy of CWS to program participants, employees, and the public.
• Represent and reflect the values of the agency through direct communication and collaboration with co-workers, partners, and participants.
• Engage in leadership and administrative leadership activities for CWS and attend Leadership meetings.
• Model and implement values of equity and inclusion in decision-making and daily work.
• Participate in speaking engagements and educational trainings as requested.
• Attend regular All Staff meetings, program staff meetings, program meetings, and check-in meetings.
• Meet regularly with the Development Director to plan and prioritize projects.
• Submit necessary monthly timesheets and expense/mileage reimbursement forms.
• Other duties as assigned.

Qualifications

• Minimum of 3 years of development experience, preferably in a leadership position.
• Demonstrated success in fundraising activities, including annual giving program, direct mail appeals, online campaigns, and special events.
• Highly responsive, solutions-oriented engagement with all stakeholders.
• Required ability to communicate effectively with diverse stakeholders through written, verbal, and visual imagery.
• You must manage time effectively, be self-motivated with an exceptional level of detail.
• Ability to work independently and with minimal supervision to meet deadlines and fundraising goals.
• Intermediate to advanced user levels of computer and software proficiency are required. Programs used daily: MS Operating Suite, MAC Operating System, Adobe InDesign, Adobe Creative Cloud, Canva, CRM (Bloomerang/GreaterGiving), WordPress, SharePoint, Social Media Platforms, and more.
• Ability to pass a background check as a condition of employment.
• All CWS staff are required to complete a 40-hour domestic/sexual violence training provided by the agency.
• Ability to problem-solve in a fast-paced, in-office, collaborative environment.
• Demonstrated understanding of systems of oppression, ability to work effectively and non-judgmentally with individuals from diverse backgrounds, and understanding of culturally competent service delivery.
• Enthusiasm for working collaboratively with a wide range of public and private