Development Coordinator

CNE; Charlottesville, Northern (VA, KY); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

4 weeks PTO

12 paid holidays

Employer-paid health insurance

401(k) match up to 4%

Shenandoah National Park Pass

Job summary

Shenandoah National Park Trust in Charlottesville seeks a Development Coordinator to lead fundraising events, donor relations, and database stewardship, delivering concierge-level service to allies and supporters.

You will manage two fundraising events, oversee gift processing, run Raiser's Edge NXT data hygiene, generate reports, and coordinate volunteer efforts while collaborating across development, communications, and finance teams.

Qualifications

• 2–4 years of experience in event planning, development operations, or related nonprofit role.
• Bachelor's degree preferred; relevant experience may substitute for a degree.
• Experience planning and executing events from start to finish, including vendor coordination, registration, budgets, and day-of logistics.
• Familiarity with donor databases and gift processing practices; strong willingness to learn them.

Responsibilities

• Plan and manage logistics for fundraising events (Wine on Rooftops, Shenandoah Socials, virtual educational events).
• Oversee guest lists, registration, budgets, and provide status updates.
• Support sponsor relations and administer donor programs; manage the Banff Adventurers program.
• Handle gift processing, Raiser's Edge NXT data integrity, and reporting for the Development Team.
• Coordinate volunteer programs, thank-you processes, and office administration.

Skills

Event planning

CRM/database management

Raiser's Edge NXT

Attention to detail

Organization

Communication

Volunteer coordination

Microsoft 365

Discretion

Travel readiness

Education

Bachelor's degree preferred

Tools

CRM software (Raiser's Edge NXT)

Job description

Organization The Shenandoah National Park Trust (SNPT)

Shenandoah National Park Trust is dedicated to preserving and enhancing the natural, cultural, and historic resources of Shenandoah National Park. Our goal is to connect communities to this remarkable landscape, fostering a deep sense of stewardship to ensure the park thrives for generations to come.

The Development Coordinator will lead the Trust's suite of fundraising, cultivation, and stewardship events, from conception to execution, as well as serve as the manager of our donor database.

This position is part of a larger team and entails various responsibilities that require professionalism, collaboration, initiative, a high level of attention to detail, and discretion in handling confidential and sensitive information. The Development Coordinator will be both process- and product-oriented, able to refine and iterate on existing protocols, plans, and partnerships to improve outcomes and deliver top-quality, concierge-level service to colleagues, partners, constituents, and donors.

Job Duties

Event Planning & Management (50%)

• Manage and coordinate all logistics for 2 fundraising events, Wine on Rooftops and Shenandoah Socials, virtual educational events, and other in Park engagements as needed
• Oversee event guest lists, registration processes, and provide regular updates to the team on event status.
• Manage and report on event budgets and goals.
• Support sponsor relationships in partnership with the Corporate & Foundation Manager.
• Manage and Grow the Banff Adventurers program.
• Develop event-related materials in coordination with the communications team, including signage, invites, flyers, and online/social media content.
• Update and manage event-related content and images on the SNPT website.

Gift Operations & Database Integrity (40%)

• Own gift processing and acknowledgments for the full donor file, ensuring gifts are entered, receipted, and acknowledged accurately and on time.
• Own day-to-day Raiser's Edge NXT data integrity, including data standards, gift entry, and record hygiene across the full database.
• Monitor, update, and send pledge reminders for donors across all giving levels.
• Provide the reporting and list-pulls for the Development Team, including mail-merge lists, contact reports, and daily, weekly, and monthly gift and revenue reports.
• Maintain accurate moves-management records and produce pipeline and portfolio reports as requested.
• Serve as a point of contact for donors needing to update contact or giving information.
• Liaise with the contract Bookkeeper, ensuring proper restrictions and notifying them of new or unexpected restricted gifts, new funds or campaigns, and monthly updates on changes to past gift record coding tied to restrictions.

Development office Administration (10%)

• Base Camp Volunteer program; Work with staff to coordinate in-office projects and event volunteers that advance the organization and engage volunteers.
• Maintain accurate records of volunteer hours worked and manage volunteer scheduling for events/projects.
• Support production of annual fund mailings, including list preparation, proofing, and coordination with vendors and the mail house.
• Support the Director of Development with meeting prep, briefing materials, and other administrative tasks.
• Additional duties as assigned.

Skills Required

Qualifications:

• 2-4 years of experience in event planning, development operations, or a related nonprofit role. A bachelor's degree is preferred; relevant experience may substitute for a degree.
• Experience planning and executing events from start to finish, including vendor coordination, registration, budgets, and day-of logistics.
• Working knowledge of a CRM or donor database, including gift entry, queries, and reporting; direct experience with Raiser's Edge NXT strongly preferred.
• Familiarity with gift processing practices such as receipting, acknowledgments, pledge tracking, and donor restrictions, or a strong willingness to learn them.
• Exceptional attention to detail and comfort with recurring operational work, balanced with the energy to deliver warm, polished donor and guest experiences.
• Highly organized and deadline-driven, with the ability to manage overlapping event timelines alongside daily gift processing.
• Strong written and interpersonal skills, with a customer-service mindset toward donors, sponsors, volunteers, and colleagues.
• Experience recruiting, scheduling, or coordinating volunteers is a plus.
• Proficiency with Microsoft 365, mail merge, and website content management systems; experience with online registration platforms is a plus.
• Discretion in handling confidential donor and financial information.
• Team-oriented; works effectively with development, communications, and finance colleagues as well as external partners.
• Valid driver's license and reliable transportation for travel to the Park, Northern Virginia, and Richmond, and availability for some evening and weekend events.

Work Schedule

Location: This position will be based at our Charlottesville HQ office. The work requires travel in and around Shenandoah National Park, Northern Virginia, and Richmond.

Additional Info

Shenandoah National Park Trust is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that welcomes individuals from all backgrounds and experiences. We encourage candidates who may not meet all the qualifications to apply.

Benefits:

• We offer 4 weeks of paid PTO, 12 paid holidays, employer-paid health insurance, a 401(k) match up to 4%, and a Shenandoah Park Pass.